Tison Hiland
Server & Network Administrator at Merkle RMG- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Microsoft Certified: Azure AI Fundamentals
MicrosoftApr, 2021- Oct, 2024 -
CISSP Cert Prep: The Basics (2018)
LinkedInMar, 2021- Oct, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftFeb, 2021- Oct, 2024 -
Project Management Essensials
Purdue UniversityOct, 2018- Oct, 2024 -
CompTIA Security+ ce Certification
CompTIAJan, 2021- Oct, 2024 -
CCNA
CiscoOct, 2020- Oct, 2024 -
Fortinet Network Security Expert Level 2: Certified Associate
FortinetFeb, 2021- Oct, 2024
Experience
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Merkle RMG
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Server & Network Administrator
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Dec 2019 - Present
Operated as team lead over Networking, Security, Hosting, and Helpdesk teams. Provided leadership, training, and management to IT staff. Established documentation on systems, processes, and standards. Delegated tasks to team, and initiated sessions for cross-training. Performed as main escalation and emergency contact for both internal and external issues. Acted as main point of contact between branch offices. Managed, configured, and deployed networking hardware including switches, routers, firewalls, IPS, and VPN concentrators. Established, maintained, monitored, and upgraded multiple internal and public-facing physical and virtual servers. Established security measures around network and system infrastructure, and presented evidence to maintain PCI DSS compliance. Maintained data encryption standards on internal data and communication with clients. Created and performed security training for the whole business. Troubleshot various issues involving proprietary software and server applications. Generated, altered, and sustained various databases for various organizations and government entities in SQL, MariaDB, and PostgreSQL. Monitored and edited Active Directory and DHCP for our infrastructure. In charge of automation processes to improve business functionality.
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Network & Security Engineer
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Apr 2016 - Dec 2019
Managed, configured, and deployed networking hardware including switches, routers, firewalls, IPS, and VPN concentrators. Established, maintained, monitored, and upgraded multiple internal and public-facing physical and virtual servers. Established security measures around network and system infrastructure, and presented evidence to maintain PCI DSS compliance. Maintained data encryption standards on internal data and communication with clients. Created and performed security training for the whole business. Troubleshot various issues involving proprietary software and server applications. Generated, altered, and sustained various databases for various organizations and government entities in SQL, MariaDB, and PostgreSQL. Monitored and edited Active Directory and DHCP for our infrastructure. In charge of automation processes to improve business functionality.
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GameStop
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United States
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Retail
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700 & Above Employee
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Senior Game Advisor (Manager)
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Oct 2007 - Apr 2016
Managing and coordinating sales to meet and exceed company goals. Lead inventory control, maintain store, coordinate shipments, and handle customer service issues. Maintain knowledge of products to better assist customers. Employ specialized sales techniques to drive sales.
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Martinsburg College
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United States
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Higher Education
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100 - 200 Employee
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System Administrator
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Mar 2010 - Apr 2012
Managed office's network system and performed all maintenance, upgrades, and software implementation on office systems. Worked closely with IT and network issues, including student courseware problems, and other software issues. Created and maintained a database backup. Performed hardware repair and ensured successful installation of computer courseware.
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Education
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2009 - 2015
Shepherd University
Bachelor of Science (B.S.), Computer Information Technology
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