Area Manager

• Sep 2018 - Present

Branch Manager

• Mar 2018 - Sep 2018

Store Manager

• Jun 2016 - Sep 2017

1. Create an environment of positive associate engagement by actively promoting Companies Mission, Vision and Values, conducting regular communication meetings and having active recognition and associate development plans in place. 2. Ensure customer service expectations, both direct and indirect, are being met, i.e. selling interactions, CSD service standards, in-stock, etc. Identify gaps, resolve issues and make recommendations for improvements, wherever necessary. 3. Drive flawless execution of corporate initiatives and store standards to ensure resources are used effectively in all operational processes, including payroll, and in achieving merchandising standards within areas of responsibility. 4. Provide leadership to sales team through clear communication of goals, providing on-going coaching/training, and conducting timely, meaningful performance reviews. Participate in the recruitment and selection of new associates for designated areas 5. Responsible for the day to day activities in designated department(s), including staffing requirements, achievement of sales plans, promotional activities, credit acquisition, etc. 6. Communicate regularly with the Assistant General Manager or Sales Manager and the Regional team on all issues related to improved departmental performance and results. 7. Ensure all associates work in compliance with all laws and regulations and attend and complete all required health and safety training, report all accidents and take every precaution reasonable to ensure personal safety and the safety of others and perform other duties as required. Show less