Experience

Annex Wealth Management

• United States
• Investment Management
• 100 - 200 Employee

• Administrative Assistant

  • Apr 2022 - Present



Briohn Building Corporation

• United States
• Construction
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2021 - May 2022



Waukesha County, WI

• Government Administration
• 500 - 600 Employee

• Administrative Specialist

  • Sep 2019 - Aug 2021



Woodman's Food Markets

• United States
• Retail Groceries
• 400 - 500 Employee

• Clerical

  • Feb 2019 - Sep 2019

  • Input electronic schedule changes for all store employees • Welcome and initiate all store interviews for first-time employees • Log time clock errors and employmee attendance • Assist customers with price adjustments and product inquiry • Answer phones and source appropriate staff to provide storewide expertise • Sort and organize administration supplies and distribute according to departments • Stock and order tobacco, formula, and other high-theft items • Sell online and scratch-off lottery tickets • Handle cash and electronic payments at two registers Show less



BMO U.S.

• United States
• Banking
• 700 & Above Employee

• Online Specialist

  • Feb 2014 - May 2017

  • Analyzed 200-300 personal and business personal and business accounts daily • Spoke directly to clients to troubleshoot and explain issues and resolutions • De-escalated and empathized with stressed cliental • Discretely identified fraudulent callers through verification and vocal patterns • Identified and reported fraudulent online activity • Trained new employees in customer service and banking software programs • Authorized to examine all established mortgages, credit cards, home equity loans and lines of credit, checking and savings accounts, overdraft accounts, debit cards, mobile banking, and online banking • Offered new and updated accounts based on clients' financial flow and expectations • First contact with clients to answer technology questions about the online platform Show less



David's Bridal

• United States
• Retail
• 700 & Above Employee

• Bridal Consultant

  • Mar 2012 - Mar 2013

  • Serviced high-stress cliental and managed large groups of product orders, all with unique sizing and color • Presented and sold wedding and special occasion gowns and accessories • Worked one-on-one in product selection and recorded detailed client files • Handled cash and product orders, offered financing through company credit card • Gave all new clients a store tour with detailed product information • Followed strict timelines for product order and arrival; coordinated with event dates Show less