Tirzah Cook
Administrative Assistant at Annex Wealth Management- Claim this Profile
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Bio
Experience
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Annex Wealth Management
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United States
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Investment Management
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100 - 200 Employee
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Administrative Assistant
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Apr 2022 - Present
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Briohn Building Corporation
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United States
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Construction
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1 - 100 Employee
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Administrative Assistant
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Aug 2021 - May 2022
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Waukesha County, WI
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Government Administration
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500 - 600 Employee
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Administrative Specialist
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Sep 2019 - Aug 2021
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Woodman's Food Markets
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United States
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Retail Groceries
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400 - 500 Employee
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Clerical
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Feb 2019 - Sep 2019
• Input electronic schedule changes for all store employees • Welcome and initiate all store interviews for first-time employees • Log time clock errors and employmee attendance • Assist customers with price adjustments and product inquiry • Answer phones and source appropriate staff to provide storewide expertise • Sort and organize administration supplies and distribute according to departments • Stock and order tobacco, formula, and other high-theft items • Sell online and scratch-off lottery tickets • Handle cash and electronic payments at two registers Show less
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BMO U.S.
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United States
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Banking
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700 & Above Employee
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Online Specialist
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Feb 2014 - May 2017
• Analyzed 200-300 personal and business personal and business accounts daily • Spoke directly to clients to troubleshoot and explain issues and resolutions • De-escalated and empathized with stressed cliental • Discretely identified fraudulent callers through verification and vocal patterns • Identified and reported fraudulent online activity • Trained new employees in customer service and banking software programs • Authorized to examine all established mortgages, credit cards, home equity loans and lines of credit, checking and savings accounts, overdraft accounts, debit cards, mobile banking, and online banking • Offered new and updated accounts based on clients' financial flow and expectations • First contact with clients to answer technology questions about the online platform Show less
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David's Bridal
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United States
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Retail
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700 & Above Employee
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Bridal Consultant
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Mar 2012 - Mar 2013
• Serviced high-stress cliental and managed large groups of product orders, all with unique sizing and color • Presented and sold wedding and special occasion gowns and accessories • Worked one-on-one in product selection and recorded detailed client files • Handled cash and product orders, offered financing through company credit card • Gave all new clients a store tour with detailed product information • Followed strict timelines for product order and arrival; coordinated with event dates Show less
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Education
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Concordia University-Wisconsin
Bachelor of Arts - BA, Business/Corporate Communications