Tiphaine Le Cousin

Réceptionniste at CHATEAU DE LA CHEVRE D'OR*****
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Contact Information
us****@****om
(386) 825-5501
Location
Grenoble, Auvergne-Rhône-Alpes, France, FR
Languages
  • Français Native or bilingual proficiency
  • Anglais Professional working proficiency
  • Espagnol Limited working proficiency

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Experience

    • France
    • Hospitality
    • 1 - 100 Employee
    • Réceptionniste
      • May 2023 - Present

      - Réalisation des check-in et check-out - Prise de réservation et suivi des demandes client - Ventes de produits additionnels de l’hôtel - Tenue d’un shift et clôture de caisse - Respect des standards d’un établissement 5 étoiles et promotion des valeurs Relais et Châteaux - Réalisation des check-in et check-out - Prise de réservation et suivi des demandes client - Ventes de produits additionnels de l’hôtel - Tenue d’un shift et clôture de caisse - Respect des standards d’un établissement 5 étoiles et promotion des valeurs Relais et Châteaux

    • France
    • Events Services
    • 1 - 100 Employee
    • Vice-president of Grenoble Ecole de Management's Student Office
      • May 2022 - May 2023

      My missions : - Promotion and organisation of events that form the pattern of the student life at Grenoble Ecole de Management - Relations with the school management, the 21 other associations and more than 3000 students - Management of a team of 46 people - Management of a cash flow of almost €500,000 per year - Organisation of large-scale projects: welcome and integration of new students (900 people) and international students, GEM DAYS Festival (student music festival bringing together 1300 people, with an international line-up and a budget of €380,000), the largest Student office's campaign in France (6 months, 360 participants) - Coordination of partnerships and suppliers, relations with prestigious partners (Deloitte, Bouygues, Lydia, Société Générale...) - Professionalization of the association - Management of the Events Calendar for the year (more than 800 events) Show less

    • France
    • Entertainment
    • 1 - 100 Employee
    • Events and Logistics Manager
      • Apr 2022 - May 2023

      Planètes is an audiovisual association that creates photo and video content for GEM students, other associations at the school, companies and individuals. I am in charge of logistics and events, which means that I organise all the association's promotional events, I create staff plannings and I manage all the orders for the association. Planètes is an audiovisual association that creates photo and video content for GEM students, other associations at the school, companies and individuals. I am in charge of logistics and events, which means that I organise all the association's promotional events, I create staff plannings and I manage all the orders for the association.

    • France
    • Events Services
    • 1 - 100 Employee
    • Assistant Manager
      • Jun 2022 - Aug 2022

      Management at the Château de Ferrières takes care of the different establishments: the gastronomic restaurant Le Baron, the Bistronomic restaurant Le Chai, and the caterer Antonin C, which offers services for private events. My missions : - Search for profiles and participation in the recruitment process - Assistance to the management and presentation to the Management Team - Competitor monitoring - Coordination of the operational teams - Creation and follow-up of projects Show less

    • France
    • Hospitality
    • 1 - 100 Employee
    • Reception - extra
      • Jun 2022 - Aug 2022

      My missions: - Check-in and check-out - Answering customers' requests - Communication with the maintenance and commercial teams - Managing a shift and closing the cash desk - Welcoming foreign customers My missions: - Check-in and check-out - Answering customers' requests - Communication with the maintenance and commercial teams - Managing a shift and closing the cash desk - Welcoming foreign customers

Education

  • Grenoble Ecole de Management
    Master in management, English track
    2021 - 2025
  • Ferrières, Ecole de l'Excellence à la Française
    Leadership, Hospitality, Food and Wine Management Certificate, Certificate
    2022 - 2022
  • Centre Scolaire Saint Paul Lille
    Preparatory class to the French top Business School
    2019 - 2021

Community

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