Personnel Deployment

• Sep 2021 - Present

Personnel Deployment

• Sep 2021 - Present

Chairman

• Apr 2018 - Present

Managing the cooperation of more than twenty Student Residences in Bochum. The coordination of the collaboration of the representatives of each residence by working on common goals, building interfaculty connections and creating an open space for participation for more than 6000 students in reunions and events. Managing the cooperation of more than twenty Student Residences in Bochum. The coordination of the collaboration of the representatives of each residence by working on common goals, building interfaculty connections and creating an open space for participation for more than 6000 students in reunions and events.

Student Representative

• May 2013 - Sep 2020

Representing the members of the student residence "Roncalli-Haus" to stakeholders. Consulting in rental issues and conflict resolutions. Representing the members of the student residence "Roncalli-Haus" to stakeholders. Consulting in rental issues and conflict resolutions.

Project Manager

• Jun 2012 - Feb 2020

Re-establish the "Roncalli-Bar" as a non-profit enterprise for students. Main goal was the formation of a place to stimulate intercultural connections and to unwind far from mainstream event locations in Bochum. Re-establish the "Roncalli-Bar" as a non-profit enterprise for students. Main goal was the formation of a place to stimulate intercultural connections and to unwind far from mainstream event locations in Bochum.

Customer Service and Support Agent

• Jul 2018 - Oct 2018

Offering product consultations and finding individual solutions concerning difficulties with accounts, overdue payments and managing shipping. Offering product consultations and finding individual solutions concerning difficulties with accounts, overdue payments and managing shipping.

Customer Service Agent

• Sep 2017 - May 2018

Support and service for clients in person, via email or on the phone. Responsible for onboarding and training new staff members and leading them.

Event Coordinator

• Sep 2017 - May 2018

Coordination of teams with up to 20 colleagues on small and large events like company excursions, sporting events, weddings and music and film festivals.

Customer Service Agent

• Apr 2013 - Sep 2017

Customer Service Agent with responsibility of train new staff members and supervising shifts. Furthermore, I supported the teamleader in planning the shifts and managing the deputy staff.

Event Coordinator

• Apr 2012 - Sep 2013

Teamleader on small events.

Customer Service Agent

• Jul 2007 - Mar 2008

Interpreting for tourists (German - Spanish), communicating their desires to local staff. Furthermore supporting local staff members in everyday duties concerning the quality of customer service. Interpreting for tourists (German - Spanish), communicating their desires to local staff. Furthermore supporting local staff members in everyday duties concerning the quality of customer service.

Substitute Teacher

• Feb 2007 - Jul 2007

Substitute teacher in primary school for Mathematics, English and Science. Substitute teacher in primary school for Mathematics, English and Science.