Tingting zheng

Customer Experience Team Manager at Nova Energy T/A Megatel
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Contact Information
Location
Lucas Heights, Auckland, New Zealand, NZ
Languages
  • Chinese (Simplified), english Native or bilingual proficiency
  • English Full professional proficiency

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Bio

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Experience

    • New Zealand
    • Telecommunications
    • 1 - 100 Employee
    • Customer Experience Team Manager
      • Apr 2017 - Present
    • Business Development Manager
      • Jan 2013 - Aug 2015

      In this position, I had the responsibility of seeking and securing contracts with selected sales channels. I managed product planning in collaboration with the various sales channels in order to promote products that met the needs of the customers. This involved discussions and collaboration with distributors and wholesalers, accurately forecasting sales trends and then planning accordingly. Achievement Notable achievements include: - Recording high level of customer satisfaction during the period - Developing new sales channels to achieve and in some cases exceed set sales target Show less

    • New Zealand
    • Food and Beverage Manufacturing
    • Export Coordinator (Southeast Asian market)
      • Mar 2011 - Aug 2012

      As export coordinator for the south East Asian market, I identified and developed new export opportunities for company products while consistently achieving monthly, quarterly and yearly financial targets. As export coordinator for the south East Asian market, I identified and developed new export opportunities for company products while consistently achieving monthly, quarterly and yearly financial targets.

    • New Zealand
    • Retail
    • 500 - 600 Employee
    • Administration Manager / Customer service Manager
      • Feb 2008 - Mar 2011

      My responsibilities during this period included liaising with suppliers, service agents, and other business partners to identify and meet customers’ product expectations. I organised regular training for staff members and kept them motivated to increase efficiency. I handled daily stock control and management on mainly RFC/return for credit and inward goods report checking. My responsibilities during this period included liaising with suppliers, service agents, and other business partners to identify and meet customers’ product expectations. I organised regular training for staff members and kept them motivated to increase efficiency. I handled daily stock control and management on mainly RFC/return for credit and inward goods report checking.

Education

  • University of Auckland
    Bachelor of Commerce (BCom), marketing and International business
    2004 - 2007

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