Tina Underhill, CSP-PO
HRIS Business Systems Analyst at Entelli Consulting- Claim this Profile
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Topline Score
Bio
LinkedIn User
Tina is a team player eager to mentor anyone open to expand their horizons. She is passionate about Agile and is an engaged Product Owner ready to hit the ground running.
Wesley Pickens, MSA, PMP
Tina is an outstanding Business Analyst and Product Owner. I was directly involved with her hiring, as we needed a strong Business Analyst that was well versed in Agile methodologies. Her first project, she also had to wear the Project Manager and Scrum Master hats and did so with very high energy and was very successful. She was able to work with the Client and our technical team and finished the project early and was able to control the costs. She has been a tremendous mentor to fellow Business Analysts and Product Owners and was a valued contributor to our internal university.
Antwan Maddox
Having known Tina, I must say she is an excellent professional. I am impressed by her knowledge and work ethic and communication skills, especially in both the technical and product space. Plus, she easily adjusts to any given situation or business dynamics. But what makes her stand out is her willingness to help others. I am glad to have worked with her and have no hesitation recommending her to potential employers.
LinkedIn User
Tina is a team player eager to mentor anyone open to expand their horizons. She is passionate about Agile and is an engaged Product Owner ready to hit the ground running.
Wesley Pickens, MSA, PMP
Tina is an outstanding Business Analyst and Product Owner. I was directly involved with her hiring, as we needed a strong Business Analyst that was well versed in Agile methodologies. Her first project, she also had to wear the Project Manager and Scrum Master hats and did so with very high energy and was very successful. She was able to work with the Client and our technical team and finished the project early and was able to control the costs. She has been a tremendous mentor to fellow Business Analysts and Product Owners and was a valued contributor to our internal university.
Antwan Maddox
Having known Tina, I must say she is an excellent professional. I am impressed by her knowledge and work ethic and communication skills, especially in both the technical and product space. Plus, she easily adjusts to any given situation or business dynamics. But what makes her stand out is her willingness to help others. I am glad to have worked with her and have no hesitation recommending her to potential employers.
LinkedIn User
Tina is a team player eager to mentor anyone open to expand their horizons. She is passionate about Agile and is an engaged Product Owner ready to hit the ground running.
Wesley Pickens, MSA, PMP
Tina is an outstanding Business Analyst and Product Owner. I was directly involved with her hiring, as we needed a strong Business Analyst that was well versed in Agile methodologies. Her first project, she also had to wear the Project Manager and Scrum Master hats and did so with very high energy and was very successful. She was able to work with the Client and our technical team and finished the project early and was able to control the costs. She has been a tremendous mentor to fellow Business Analysts and Product Owners and was a valued contributor to our internal university.
Antwan Maddox
Having known Tina, I must say she is an excellent professional. I am impressed by her knowledge and work ethic and communication skills, especially in both the technical and product space. Plus, she easily adjusts to any given situation or business dynamics. But what makes her stand out is her willingness to help others. I am glad to have worked with her and have no hesitation recommending her to potential employers.
LinkedIn User
Tina is a team player eager to mentor anyone open to expand their horizons. She is passionate about Agile and is an engaged Product Owner ready to hit the ground running.
Wesley Pickens, MSA, PMP
Tina is an outstanding Business Analyst and Product Owner. I was directly involved with her hiring, as we needed a strong Business Analyst that was well versed in Agile methodologies. Her first project, she also had to wear the Project Manager and Scrum Master hats and did so with very high energy and was very successful. She was able to work with the Client and our technical team and finished the project early and was able to control the costs. She has been a tremendous mentor to fellow Business Analysts and Product Owners and was a valued contributor to our internal university.
Antwan Maddox
Having known Tina, I must say she is an excellent professional. I am impressed by her knowledge and work ethic and communication skills, especially in both the technical and product space. Plus, she easily adjusts to any given situation or business dynamics. But what makes her stand out is her willingness to help others. I am glad to have worked with her and have no hesitation recommending her to potential employers.
Credentials
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Azure Data Fundamentals (DP-900)
MicrosoftMar, 2023- Sep, 2024 -
Azure AI Fundamentals (AI900)
MicrosoftFeb, 2023- Sep, 2024 -
Employee Engagement
Disney InstituteJul, 2022- Sep, 2024 -
Azure Fundamentals (AZ900)
MicrosoftJun, 2022- Sep, 2024 -
SQL: Data Reporting and Analysis
LinkedInAug, 2021- Sep, 2024 -
Regenerate365 Graduate
BostonExOMar, 2021- Sep, 2024 -
Product Management: Building a Product Strategy
LinkedInAug, 2020- Sep, 2024 -
Coaching Employees through Difficult Situations
LinkedInJul, 2020- Sep, 2024 -
Project Management Foundations
LinkedInJul, 2020- Sep, 2024 -
Risk Management for IT and Cybersecurity Managers
LinkedInJul, 2020- Sep, 2024 -
Sales Forecasting
LinkedInJun, 2020- Sep, 2024 -
Interviewing Techniques
LinkedInFeb, 2020- Sep, 2024 -
Making Great Sales Presentations
LinkedInOct, 2019- Sep, 2024 -
Writing a Marketing Plan
LinkedInSep, 2019- Sep, 2024 -
Software Testing & Inspection Methods
Learning Tree InternationalJan, 2007- Sep, 2024 -
MOS Access 2003
MicrosoftOct, 2006- Sep, 2024 -
MOS Excel 2003
MicrosoftSep, 2006- Sep, 2024 -
Lean Six Sigma Yellow Belt (ICYB)
Bank of AmericaMar, 2006- Sep, 2024 -
Advanced Certified Scrum Product Owner (ACSPO)
Scrum AllianceMay, 2022- Sep, 2024 -
Certified Scrum Product Owner (CSPO)
Scrum AllianceNov, 2020- Sep, 2024 -
Certified Scrum Professional (CSP) Product Owner
Scrum AllianceApr, 2023- Sep, 2024 -
Salesforce Certified Administrator (SCA)
Salesforce
Experience
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Entelli Consulting
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United States
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Staffing and Recruiting
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1 - 100 Employee
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HRIS Business Systems Analyst
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Aug 2023 - Present
Mitigates data travels for a replacement integration with SmartRecruiters for a major BioPharm firm business systems; including Talent and PeopleInsights as follows: *Describes canonical model ingestion from reoccurring exports and imports into digestion zone *Administrative access for data clog resolution *Recommends Plan of Action(s) Mitigates data travels for a replacement integration with SmartRecruiters for a major BioPharm firm business systems; including Talent and PeopleInsights as follows: *Describes canonical model ingestion from reoccurring exports and imports into digestion zone *Administrative access for data clog resolution *Recommends Plan of Action(s)
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AgileThought
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Principal Product Advisor
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May 2021 - Mar 2023
Multiple clients serviced • Created and executed an internal Learning Path product that supports the responsibilities for Business Analysts and Product Owners, including a Workshop and weekly LIVE fundamental skillset enterprise training sessions. Results: 80% resource retention; 20% resource enrichment • Developed Visio blueprints of HRIS SOPs for a global non-for-profit healthcare client improving their data flow from a canonical model through digestion and ingestion into the appropriate serving zones. Results: 80% improved first-pass rates, 50% reduced duplicate notifications, 20% improved data schemas • Led a PowerBI integration in a stacked environment project that resulted in an increase in financial data efficiency for better analytical insights for a client’s credit union customers. Show less
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Black House PE
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United States
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Venture Capital and Private Equity Principals
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1 - 100 Employee
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Global Business Analyst
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Jan 2020 - Jun 2020
Created Internal/External Processes, derived from mapping Financial and Inventory systems and then performing Bottleneck Analysis, Value Stream Mapping, Service Blueprinting, and aligned them into a SaaS Product (BitRix24) for the enterprise. Results: Foundation created with 50% improved client success. Created Internal/External Processes, derived from mapping Financial and Inventory systems and then performing Bottleneck Analysis, Value Stream Mapping, Service Blueprinting, and aligned them into a SaaS Product (BitRix24) for the enterprise. Results: Foundation created with 50% improved client success.
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SeaWorld Parks & Entertainment
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United States
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Entertainment Providers
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700 & Above Employee
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Lead Marketing Business Analyst
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Nov 2017 - Jan 2018
• Defined the data fabric from internal RDBMS and transferred schemas into a SAP-Business Objects v4.2 to establish the data universe; then, w/added vendor data integration from Epsilon & IBM Watson. Results: 60% increased data flow from customer base into Marketing stream. • Created Backlog, added systems Context Diagrams and Data Flow Diagrams, and performed Backlog refinement to schedule iteration series for support. • Defined the data fabric from internal RDBMS and transferred schemas into a SAP-Business Objects v4.2 to establish the data universe; then, w/added vendor data integration from Epsilon & IBM Watson. Results: 60% increased data flow from customer base into Marketing stream. • Created Backlog, added systems Context Diagrams and Data Flow Diagrams, and performed Backlog refinement to schedule iteration series for support.
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GE Power & Water
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Mexico
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Electric Power Generation
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400 - 500 Employee
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Senior Business Analyst
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May 2015 - Aug 2015
• Created use case models, identified integration points; solidified business rules to draft all requirements, including SFDC Apttus screen layouts gaining standard templates w/in four application global sales teams. • Created use case models, identified integration points; solidified business rules to draft all requirements, including SFDC Apttus screen layouts gaining standard templates w/in four application global sales teams.
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GENESYS Consulting Services, Inc.
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Principal Business Analyst
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Oct 2014 - Apr 2015
Genesys Consulting is an exclusive vendor for New York State’s Department of Health. The assigned program was a review process, which governs the establishment, ownership, construction, renovation and change in service of health care facilities. As the Principal, I led the data dictionaries definition, mapping, and website style guides for a SaaS solution; including creating system and user manuals, and product guides. Genesys Consulting is an exclusive vendor for New York State’s Department of Health. The assigned program was a review process, which governs the establishment, ownership, construction, renovation and change in service of health care facilities. As the Principal, I led the data dictionaries definition, mapping, and website style guides for a SaaS solution; including creating system and user manuals, and product guides.
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MAPFRE
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Spain
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Insurance
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700 & Above Employee
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Lead Business Analyst Consultant
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Mar 2011 - Nov 2011
Project: Implementation Phase III for Mapfre Soft's TronWeb System Customization Product(s): CA Homeowners Insurance (HO, DWF, UMB) * Defined Business Rules for all MIC CA Home products as well as Technical Controls to support RIM * Defined enhancement efforts needed for Audit Technical Controls including gaps, solutions, and workflow for projected regulatory adherence. * Defined workflows for ROBOT batch processing, functional requirements, system requirements, * Workflow Definition of base TronWeb for the following processes: Quote, Policy, Quote to Policy, Audit Review, Endorsement, Cancel, Cancel/Rewrite, Reinstatement, and Policy Pre-Renewal/Renewal processes. Sub-sets include: business rules for the function, gap analysis, and process mapping. * Development of Test Case Traceability Matrixes and specific test cases for Modular and Integration Testing. * Requirement Gatekeeper ensuring and superseding project contractual obligations via peer reviews, business intelligence interviews, constant client consultation, and effort sizing including validations. * Team consultant for project delays, BPM for project gaps, and gap solutions. Show less
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Express Scripts
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United States
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Hospitals and Health Care
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700 & Above Employee
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Operations & Technology
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Apr 2009 - Sep 2009
Daily activities at PBM that strive for true patient advocacy. Extensive review of SOP and technical work flows for process improvement/systematic linear flow. Includes but is not limited to: Compass, Avaya, eMpower, VAX and Anchor. Clients serviced include: First Responders of 9/11, FDNY, BCBS PA, BCBS LA, BP, VH1, MTV, NYNA, etc. Daily activities at PBM that strive for true patient advocacy. Extensive review of SOP and technical work flows for process improvement/systematic linear flow. Includes but is not limited to: Compass, Avaya, eMpower, VAX and Anchor. Clients serviced include: First Responders of 9/11, FDNY, BCBS PA, BCBS LA, BP, VH1, MTV, NYNA, etc.
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The Doctors Company
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United States
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Insurance
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700 & Above Employee
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Business Analyst
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Mar 2007 - Dec 2008
* Validated all available configuration previously delivered against the business processes to enhance legacy systems into new medical malpractice policy administration system. * Identified all omitted functional necessities and requests workable solutions from Delphi-Technologies for the Oasis system focusing on risk avoidance and PwC audits. * Validated all available configuration previously delivered against the business processes to enhance legacy systems into new medical malpractice policy administration system. * Identified all omitted functional necessities and requests workable solutions from Delphi-Technologies for the Oasis system focusing on risk avoidance and PwC audits.
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Humana
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Brazil
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Professional Training and Coaching
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Operations Assistant
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Feb 1992 - May 2003
* Claim override analysis in conjunction with claim audit analysis directly related to Regulatory Compliance. * Process management techniques were implemented throughout the organization as the organization went through streamlining processes to become the most trusted name in health solutions. * Claim override analysis in conjunction with claim audit analysis directly related to Regulatory Compliance. * Process management techniques were implemented throughout the organization as the organization went through streamlining processes to become the most trusted name in health solutions.
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Education
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2018 - 2020
University of Central Florida
Bachelor of Science in Business Administration - BSBA, Integrated Business -
2017 - 2018
Valencia College
Associate of Science - AS, International Business -
1996 - 2006
Florida State College at Jacksonville
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies -
2018 - 2020
University of Central Florida
Bachelor of Science - BS, Integrated Business
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