Tina M. Murray

Director of Communications and Strategy at The Medical Cost Savings Solution, LTD
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Contact Information
Location
Akron, Ohio, US
Languages
  • Japanese Full professional proficiency
  • French Professional working proficiency
  • German Limited working proficiency
  • Hebrew Elementary proficiency

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Credentials

  • Health Coach
    Berg Method Health Coach Training
    Apr, 2018
    - Oct, 2024
  • Asynchronous Distance Education Training Certified
    The University of Akron
    Jan, 2013
    - Oct, 2024
  • Virtual Communication: Synchronous Education Training Certified
    The University of Akron
    Jan, 2013
    - Oct, 2024
  • Individual - Resident - Life, Accident & Health
    Ohio Department of Insurance
    Jan, 2017
    - Oct, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director of Communications and Strategy
      • Feb 2019 - Present

      Provide strategic executive leadership, business development, and full-scale implementation of department communications and marketing, with a focus on consistent growth in key markets, service lines and programs. Develop and oversee corporate strategies to support decision-making for MCS’s strategic partnerships and stake holders.Oversee marketing communications including branding, public relations, television/videoadvertising, white papers, trade shows, seminars and event… Provide strategic executive leadership, business development, and full-scale implementation of department communications and marketing, with a focus on consistent growth in key markets, service lines and programs. Develop and oversee corporate strategies to support decision-making for MCS’s strategic partnerships and stake holders.Oversee marketing communications including branding, public relations, television/videoadvertising, white papers, trade shows, seminars and event collateral materials, analyst and marketresearch management, and website design and content.Design and execute long-range communications strategies that raise the profile of the company and its executives with national and international targeted campaigns. Assess and develop new business opportunities within internal infrastructure both qualitatively and quantitatively, evaluating strategic fit, industry competition and impact; help develop complete business and communication plans to support entry; creating internal departments - within first 12 months - reporting million dollar client savings.Ongoing identification, evaluation, and successful implementation of growth opportunities designed to support the brands while generating incremental revenue. Drive market expansion and revenue growth by developing strategies that support efforts across the marketing cycle.Manage and mentor world class communications/strategic team.Maintain and manage high-level relationships with strategic partners inside and outside of the company to achieve goals and expand into new areas of opportunity.Serve as primary spokesperson, including in complex situations involving issues-management and crisis communications.Develop MCS cultural leadership programs, support leaders and teams to socialize strategy to the greater organization. Show more Show less

    • Director of Human Resources
      • Oct 2018 - Jan 2019

      Orchestrated daily HR functions supporting 110+ employees and served as Senior Executive and HR Leader to the President of long-standing third-party benefit administrator.Implemented corporate values identified by collective senior leadership body; transformed a passive workplace into a performance-base workforce.Introduced new employees into culture, business, and performance processes through new onboarding process. Facilitated succession planning and organizational… Orchestrated daily HR functions supporting 110+ employees and served as Senior Executive and HR Leader to the President of long-standing third-party benefit administrator.Implemented corporate values identified by collective senior leadership body; transformed a passive workplace into a performance-base workforce.Introduced new employees into culture, business, and performance processes through new onboarding process. Facilitated succession planning and organizational review with President; developed tools and assignments to revitalize leadership development and performance-based compensation processes. Identified areas for function centralization and best practices across 3 Company-network.Successfully planned, organized, and implemented new HSA program in 6 week roll out to employees for 2019 benefit year as part of change management initiative. Show more Show less

    • United States
    • Insurance
    • 300 - 400 Employee
    • ERChealth Wellness Consultant
      • Mar 2018 - Oct 2018

      Created innovative, tailored long-term solutions for employers looking to lower health care costs and reduce health care risk.Drove revenue generation through the prospecting and acquisition of large new strategic employer accounts. Managed sales lifecycles for all employer accounts.Provided pro-active engagement with client base; providing counsel, aggregate reviews/reporting and employee wellness presentations.

    • United States
    • Insurance
    • 700 & Above Employee
    • Account Administrator
      • 2017 - 20181 year

      Developed and maintained a proactive account management strategy with client base. Delivered a consultative stewardship; one of identifying strategic program solutions resulting in a smooth implementation process.Drove client renewal process. Delivered client reporting packages; identifying trends, benchmarking best practices and providing strategic program solutions.Co-created and implemented a Territory Development Plan. Worked with strategic customers and prospects to develop… Developed and maintained a proactive account management strategy with client base. Delivered a consultative stewardship; one of identifying strategic program solutions resulting in a smooth implementation process.Drove client renewal process. Delivered client reporting packages; identifying trends, benchmarking best practices and providing strategic program solutions.Co-created and implemented a Territory Development Plan. Worked with strategic customers and prospects to develop and close sales cycles. Established strong relationships with key executives at strategic accounts.Enhanced department and organization's reputation by accomplishing new and innovative ways to add value to assigned book of business.Maintained sales and internal databases by uploading and assigning client data. Show more Show less

    • United States
    • Insurance
    • 100 - 200 Employee
    • Compliance Auditor
      • 2014 - 20173 years

      Researched business implications of regulatory specific requirements and managed issue resolution process, created written assessments of findings for quarterly distribution.Developed and conducted pre-audits to ensure business owner compliance with applicable laws and regulations by identifying areas of weakness/potential liabilities.Organized and participated on internal workgroups to resolve operational issues and regulatory activities related to plan initiatives and/or… Researched business implications of regulatory specific requirements and managed issue resolution process, created written assessments of findings for quarterly distribution.Developed and conducted pre-audits to ensure business owner compliance with applicable laws and regulations by identifying areas of weakness/potential liabilities.Organized and participated on internal workgroups to resolve operational issues and regulatory activities related to plan initiatives and/or regulatory and contract changes.Previous position in Benefit/Regulatory Documents - Marketing:Collaborated with department SMEs in the development and review stages of policy documentation and procedure consistent with current regulatory requirements for individual, commercial, and government fully insured products. Worked closely with Medicare Sales and Retention Department regarding Medicare marketing materials and sales incentives, understanding recruitment process and development of new sales representatives.Created and revised various plan documents and benefit document templates for all product filings to include: Medicare ANOC/EOCs, Individual Policies, and Certificates of Insurance (COIs) in addition to regulatory requirement checklists for the Ohio Department of Insurance (ODI). Performed annual updates to Summary of Benefits (SBs) and Summary of Benefits and Coverage (SBCs) for all individual and commercial lines of business.Managed benefit document system as SharePoint administrator.Worked with translation services on quotes to translate federal regulated benefit documents into over 16 different languages. Show more Show less

    • Accounting
    • 1 - 100 Employee
    • Benefit Project Analyst
      • 2006 - 20093 years

      Created company-wide internal communications for health and welfare benefits, retirement savings, and executive-level writing for Bridgestone Americas and affiliated LLCs.Developed full-scale corporate benefit communication programs as well as provided high-level company correspondence to include conducting annual health benefits presentations for HQ and subsequent LLCs. Traveled nationally as needed to give presentations to newly acquired subsidiaries. Negotiated benefit… Created company-wide internal communications for health and welfare benefits, retirement savings, and executive-level writing for Bridgestone Americas and affiliated LLCs.Developed full-scale corporate benefit communication programs as well as provided high-level company correspondence to include conducting annual health benefits presentations for HQ and subsequent LLCs. Traveled nationally as needed to give presentations to newly acquired subsidiaries. Negotiated benefit package to new employees, incentivizing new acquisitions.Performed pension benefit calculations and prepared participant documents in accordance with plan provisions and current ERISA and IRS federal regulations. Coordinated and presented annual health and wellness program to Akron campus, managed quarterly health incentive program.Revised annual Summary Plan Descriptions (SPDs) for all bargaining and non-bargaining groups throughout the Americas. Show more Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Branch Office Administrator
      • 2003 - 20063 years

      Created investment profiles; worked in conjunction with branch broker customizing and preparing client investment portfolios.Managed marketing-related strategies as well as written internal communications to promote up and coming branch’s visibility and profit margin.Created strategies and coordinated logistics; event planning, media relations, and collateral materials for full-scale growth of business.

    • Grant Writer
      • 2002 - 20031 year

      Created process framework and generated written grant proposals for larger building and staff selection; successfully represented the process to the organization. Managed process; providing counsel regarding contracts and staffing issues.

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Recruiting Agent
      • 2000 - 20022 years

      Prospected and built a continuous client/candidate pipeline and created leads through various sourcing methods including but not limited to: cold calling, networking, professional associations/organizations, college alumni/associations, applicant tracking system, internet search, job boards, social media, external referrals, employee referrals, career fairs, diversity sourcing, etc.Performed Talent Acquisition Planning with Hiring Managers and provided consultation to make effective… Prospected and built a continuous client/candidate pipeline and created leads through various sourcing methods including but not limited to: cold calling, networking, professional associations/organizations, college alumni/associations, applicant tracking system, internet search, job boards, social media, external referrals, employee referrals, career fairs, diversity sourcing, etc.Performed Talent Acquisition Planning with Hiring Managers and provided consultation to make effective hiring decisions.Worked closely with HRBPs and TA management to develop programs, policies, processes, and tools.Contributed to continuous process improvement efforts. Made local decisions necessary to provide candidate flow and selection. Show more Show less

Education

  • Case Western Reserve University
    -
  • The University of Akron
    -
  • Nanzan University. Nagoya, Japan
    -
  • The University of Akron. International PR Program
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