Experience

Heart Havens, Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program Manager

  • Oct 2012 - Present

  Conduct Quality Assurance Reviews Hire and Train Direct Support Professionals Discharge Planning Intake Assessments Complete PCR's Liason with CSB's, Family Members, and Guardians and other Agencies Develop Person-Centered ISP's Maintain Files- Must be Compliant with DBHDS, D-MASS,LHRC Certified CPR,First Aid, AED Instructor Certified TOVA instructor Link Individuals to Community Resources Conduct Annual Evaluations and Monthly Supervisions for Staff Scheduling Coordinator Provide Direct Support Conflict Management Budgeting Show less



Charis Support Services

• Program Director

  • Sep 2011 - Oct 2012

  Supervise Day Support Staff and In-Home Services staff. Set schedules. Prepare Person-centered plans for clients with Intellectual and Developmental disabilities. Attend meetings with case managers to develop plans. Hold meetings with parents/guardians of individuals receiving services to ensure clients needs are being met. Prepare quarterly reviews to submit to case management. Complete staff evaluations. Provide monthly trainings for staff development. Maintain employee/family relationships. Review client files to ensure they meet Medicaid and Licensure standards. Show less



Liberty Family Services

• Program Coordinator

  • Apr 2006 - Aug 2011

  Set staff schedules. Ensure there is adequate staffing for all cases. Prepared quarterly reviews. Assisted in the development of Plans for individuals by meeting with parents/guardians and case management. Link clients to additonal community services as needed. Supervised 33 staff. Provided monthly staff development trainings. Maintained employee/family relationships to ensure clients needs were being met. Review support logs and monthly checklist to ensure they meet Medicaid and Licensure Standards. Provided hands on leaderhip and guidance to ensure Organizational Goals were being met. Show less



Community Alternatives

• Residential Manager

  • Jul 2003 - Apr 2006

  Made daily assignments for incoming Direct Support Staff ( to include sheduled outings with clients, grocery shopping, various appointments for clients). Set staff schedules. Held weekly meetings with staff to ensure clients needs were met. Scheduled appointments for clients. Attended doctor appointment with clients. Prepared quarterly reviews. Attended plan meetings fo the purposes of developing their Service's plan. Provided direct care to clients to attend to their ADL's. Provided leadership by example to promote growth and independence for staff and clients. Show less