Experience

BMI Group - Middle East, Africa & Turkey (Roofing & Waterproofing)

• United Arab Emirates
• Wholesale Building Materials
• 1 - 100 Employee

• BMI Group Portfolio Manager Pitched Roofing

  • Mar 2022 - Present



BMI Group

• United Kingdom
• Wholesale Building Materials
• 700 & Above Employee

• BMI Group Product Manager AeroDek

  • Nov 2017 - Apr 2022

  Develop design deliverable s incl testing of new technologiesProject management - organize, manage and allocate resources Risk Assessments Evaluation and knowledge sharing before project close downSet Up Processes and Procedures - Customer Service, Claim handling & Project management.Relationship builder customers & stake holdersMeet & act on diverse challenges cross cultures

• International Product Manager

  • Nov 2012 - Nov 2017

  Provide technical support to SBU’s and their end customers regarding Decra system solutions and products, specifically concerning roof design/construction, application, product approvals and competitive information. Product management and product updates/launches and playing a key role in liaison between manufacturing and SBU’s. Support field trials and reference projects, and provide feedback to R&D and manufacturing for product optimization. Develop and implement new and tailored training programs for SBU’s and their customers, upon request.Coordinate and lead different testing procedures and provide support to the SBU’s regarding certification and approvals. Marketing and support to SBU’s in all aspects of product launches including data sheets, application guides, brochures, samples, website information, packaging, labeling, etc.Work closely with technical dep and production plant to resolve issues with respect to product performance and claims. Provide basic knowledge concerning product formulations, raw materials and manufacturing process of Steel tiles and accessory.Compile information on competitive product offerings and provide analysis. Provide tools such as wind-load calculations, competition database, Commercial datatbase etc. as to support the sales force and customers.Set up Quaterly Newsletter in cooperation with Marketing. Show less

• Key Account Manager Nordic

  • Apr 2011 - Nov 2012

• Customer Service Manager

  • Jan 2011 - Nov 2012

  Management of all aspects of order entry and customer requirements and service by being the front face of the Business to the CustomerDrive productivity through Customer ServiceMeasure and continuously improve Customer Service Satisfaction and internal performanceResponsible for complaint handling and reporting.

• Purchase and Export

  • Jun 2005 - Dec 2010

  Purchasing/distribution between production unit in Belgium and DenmarkExport and Customer Service to Scandinavia, Germany and SloveniaTranslating documents, brochures and user guides



Decra Roof Systems Europe

• Belgium
• Construction
• 1 - 100 Employee

• Export

  • Jun 2000 - Jun 2005

  responsible export EU responsible export EU