Group Head of People and Talent

• Mar 2022 - Present

Responsible for the organisation’s people and talent strategy with business goals across culture and behaviour, recruitment, and talent acquisition, learning and development, succession planning, induction and re-induction, evolution of policies and procedures, employee engagement and organisational change.Strategic Responsibilities• Responsible to set the strategic people & talent strategy to support the groups three-year plan.• Provide strategic advice and guidance to business leaders around the group.• Engage in long term strategic planning process to ensure viability and sustainability to the group.• Collaborate with team members at all levels within the group to ensure the strategic development of the Investors in People program• Strategic development of the Total Target Compensation (TTC) and employee benefits statement across all jurisdictions. • Responsible to set the strategic recruitment planEquality & Diversity• To be the lead advisor on equality and diversity issues, advising the Board and the leadership teams on policies in support of Cornwall Insight Group commitment to these principles.• To be responsible for monitoring the effectiveness of the current policy, reporting monthly to the Board and leadership teams on both compliance and further steps to support and develop the policy.• To ensure that appropriate training is in place to fulfil the Cornwall Insight GroupCommunication • Responsible for developing programs for the evaluation, evolution and reinforcement of culture, behaviours, and values.• Guiding and supporting the development and implementation of learning and development of people so they are equipped to achieve business objectives as well as advance employee career and personal development aspirations.• Overseeing the advising and for certain key roles partaking in the process of making key hires, including engaging and guiding external agencies as required Show less

People and Talent Manager

• Apr 2020 - Mar 2022

Supporting the organisation in aligning the people and talent strategy with business goals across culture, and behaviour, recruitment, and talent acquisition, learning and development, succession planning, induction and re-induction, evolution of policies and procedures, employee engagement and organisational change.

HR Manager

• Jul 2017 - Apr 2020

TRO is a human centric organisation obsessed with the power of human connections. The business core purpose is to connect brands and consumers through memorable experiences. My role as HR Manager is the coordination of our HR function including reviewing our policies, recruitment authorisations, employee relations, training and performance management. I work in close partnership with the Senior Management Team to prepare and implement HR strategy. • Set and manage talent budget for the year – to focus on recruitment, training, driving roots and the next generation • MBTI Practitioner, developing and delivering training around the business • I am the lead on our community matters program • TRO representative for Omnicom’s Diversity and Inclusion program • Develop, review and manage our personal plan program • Advise best practice on internal communication to staff • Manage personnel database • Manage ER cases, including disciplinary and grievances • Manage TUPE/redundancy process/ tribunal process • Administration of contracts and offer letters • Monitor sick/absence. Occupational health referrals and PHI • Work closely with the finance team to ensure employment contracts and benefits are monitored/adhered to • Monitor and process maternity/paternity/shared parental leave notices • Ensure up to date with current contract / employment law • Review and update TRO guides / Parent Pack as and when required in line with current legislation and any TRO enhancements are approved and fair • Provide point of contact for all staff with HR/Personnel issues or concerns • Lead the long service celebrations with line managers and directors • Conduct Exit interview sand feedback recommendations to the board. Show less

Human Resources Compliance Manager

• Sep 2016 - Jul 2017

Responsible for managing and delivering the on-site HR function including recruitment, performance management, retention and talent management and employee relations. Assist the organisation in meeting its regulatory obligations and develop appropriate compliance related policies and procedures. Main duties and responsibilities • Work in close partnership with Senior Management to prepare and implement HR strategy • Support managers on recruiting matters • Advise managers and provide guidance on HR policy and procedures • Keep up to date with UK employment legislation • Manage investigations and employee relations including redundancy and grievance • Ensure employee relation cases are managed to meet best practice requirements • Develop and maintain HR policies • Monitor all employee records to include maternity, paternity requests and absence and sickness and provide regular reports to senior management team • Maintain an up to date knowledge of relevant H&S best practice • Ensure that compliance procedures, systems and controls are up to date and efficient • Be responsible for day to day management of employee training, including providing regular training to employees on compliance matters including, internal policies and procedures, the application of standards and guidelines and relevant laws and regulatory requirements • Take ownership of the day to day maintenance of the building • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience • Assisting Senior Management team with project management • Support Senior Management team with any other tasks as when required Show less

HR Officer

• Apr 2016 - Sep 2016

To support HR Officer Manager to manage the HR office function. To support the development of a range of efficient HR processes and procedures to ensure effective HR support is maintained throughout the company and can be taken forward as the company develops. To provide first point of contact for all HR issues throughout the company. To support HR Officer Manager to manage the HR office function. To support the development of a range of efficient HR processes and procedures to ensure effective HR support is maintained throughout the company and can be taken forward as the company develops. To provide first point of contact for all HR issues throughout the company.

Temporary HR Advisor

• Feb 2016 - Apr 2016

Short term contract to deliver a proactive and flexible HR service by providing relevant and appropriate HR support to all employees, whilst driving best practice and ensuring compliance with all company procedures, documented policies and employment legislation. Having to hit the ground running with this contract due to the HR function being unmanaged for a period of time I have demonstrated my excellent organisational skills, ability to prioritise and tenacity to ensure that the HR service is delivered. • Supporting Line Managers in all matters relating to HR including terms and conditions, absence, and flexible working requests. • Offering advice, arranging and supporting disciplinary and grievance hearings within policy, producing own correspondence using standardised business formats. • Communicating maternity/paternity policy to relevant employees, assisting with any queries and ensuring all relevant paperwork is produced. • Assisting with the restructure of the organisation by arranging, preparing and sitting on competitive interviews. Arranging and attending consultation meetings. • Reconciling and preparing the holiday calculations for the new holiday year. • Assisting the line managers with recruitment including placing adverts, preparation for interviews, preparation of relevant paperwork and induction of new employee. • Preparing monthly payroll information for Finance, including absence, new starters, leavers and adjustments to salary etc. Show less

Head of Client Services

• Apr 2011 - Dec 2015

From working within Operations I have found my passion for HR, and have completed CIPD level 5 in Human Resource Management. My career at Indigo Swan took me from Office Manager to Head of Client Services, my responsibilities and skills have expanded considerably in that time. I was part of the Management Team from 2012 assisting the company in developing and implementing its goals and objectives, working alongside the Managing Director in strategic development, recently completing the HR Plan for the organisation which will assist it meeting the objectives of the wider business plan. Show less

Executive Assistant

• Nov 2008 - Apr 2011

PA To Managing Director

• 2007 - 2008