Experience

Fairphone

• Netherlands
• Computers and Electronics Manufacturing
• 100 - 200 Employee

• Sales Operations Analyst

  • Nov 2022 - Present

  Back at Fairphone after gaining some Project Management experience. Now: - analysing sales and promotion performance for multiple channels - maintaining and refining reporting tools and dashboards - establishing improved forecasting and demand planning routines to increase forecast accuracy - furthering operational excellence by identifying and driving workflow improvements - sparring with the IT department to improve the usage of our (sales) software tools Back at Fairphone after gaining some Project Management experience. Now: - analysing sales and promotion performance for multiple channels - maintaining and refining reporting tools and dashboards - establishing improved forecasting and demand planning routines to increase forecast accuracy - furthering operational excellence by identifying and driving workflow improvements - sparring with the IT department to improve the usage of our (sales) software tools



VanMoof

• Netherlands
• Computers and Electronics Manufacturing
• 200 - 300 Employee

• Junior Project Manager Operations

  • Mar 2022 - Oct 2022

  As Project Manager at VanMoof, I led several projects to increase operational efficiency and excellence. With a strong focus on data analysis and business case creation, I laid the foundation for effective project scoping and planning within the operations department. As Project Manager at VanMoof, I led several projects to increase operational efficiency and excellence. With a strong focus on data analysis and business case creation, I laid the foundation for effective project scoping and planning within the operations department.



Fairphone

• Netherlands
• Computers and Electronics Manufacturing
• 100 - 200 Employee

• • Feb 2019 - Mar 2022

  After filling two broader roles at Fairphone, I added value in a more specialist role. I mainly focussed on:- sales analysis and demand forecasting for all Fairphone products for our two main sales channels- representing the Commercial team in all S&OP and demand planning routines- leading allocation and issue resolution plans- providing insight as the go-to person for ad-hoc (sales) analysis requests- creating and maintaining several dashboards and routines to facilitate the monitoring of our sales/commercial KPIs- being key user for our new ERP system and have lead the definition of commercial team requirements to improve the sales funnel and cross-team workflow Show less

• • Aug 2017 - Jan 2019

  I temporarily filled a hybrid-role as Sales Support and Sales Analyst. In my cross-functional role, I was the go-to person for:- sales reporting to various stakeholders- stock monitoring, allocation and order management- forecasting for our partner sales channel for all products- updates around customer onboarding, order and reseller support processes- lead validation and insight creation during country strategy planning- support during customer onboarding and CRM database maintenance Show less

• • Feb 2017 - Jul 2017

  As Fairphone’s Sales Intern, I was lucky to have a diverse set of tasks, like:- determining the strategic fit of inbound leads- ad-hoc sales analysis, mainly for our partner sales channel- order management - creating or updating standard processes or templates - sales operations support, like handling customer escalations



Hochschule für Technik und Wirtschaft

• Higher Education
• 100 - 200 Employee

• Student Assistant International Relations

  • Dec 2015 - Jun 2016