Experience

Park Ave Acura

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• BDC Representative

  • Jan 2019 - Present

  Responsibilities include phone and email follow up of submitted sales leads as well as outbound calls to our service customers, alerting them to potential recalls or service needs for their vehicles. Also, working with lease retention customers. Product knowledge. Responsibilities include phone and email follow up of submitted sales leads as well as outbound calls to our service customers, alerting them to potential recalls or service needs for their vehicles. Also, working with lease retention customers. Product knowledge.



Open Road Acura of Wayne

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Technician / BDC Agent

  • Aug 2017 - Dec 2018

  I started as an lube technician first and after a year went into the BDC department for sales. I changed oil, oil filters, engine filters, cabin filters, alignments, brakes, changed tires, etc. In the sales department as a BDC, product knowledge, contacting customers via phone call, text and email, follow up after they have been in dealership and follow up after initial contact. I started as an lube technician first and after a year went into the BDC department for sales. I changed oil, oil filters, engine filters, cabin filters, alignments, brakes, changed tires, etc. In the sales department as a BDC, product knowledge, contacting customers via phone call, text and email, follow up after they have been in dealership and follow up after initial contact.