Business Manager

• Nov 2017 - Present

Office Manager

• Jul 2013 - Nov 2017

A/R Accountant

• Sep 2011 - Jul 2013

Construct account reconciliation spreadsheets by compiling various reports from JDE. Additionally used tenant ledger transactions, cash receipts, and recurring billing to analyze and verify balances on accounts. Manage a portfolio of four mall properties and the National Tenants of Abercrombie & Fitch, Abercrombie, Hollister, Gilly Hicks, and Ruehl No. 925. Document all tenant contact completed through phone calls, emails, and postal mail into the collection module. Recommend accounts for and prepare default notices, promissory notes, litigation, and collection packages. Work closely with Asset Recovery, Property Accounting, Cash Accounting, Lease Accounting, and the mall management team on a daily basis to achieve common goals such as receivables and tenant occupancy. Prepare meeting invitations for participants through Outlook, secure conference rooms, and send written reports for VP’s of Asset Management and General Managers from the mall properties for monthly conference calls. Execute month-end closing procedure-AR to GL reconciliations for variances.

A/R & A/P Clerk

• Mar 2008 - Jun 2011

Total Terminals is a full service marine terminal and stevedore operator along the U.S. West Coast with the accounting department located; TTI operates three facilities in Long Beach, Oakland and Seattle comprising a total of 586 acres of terminal acreage. TTI estimates annual revenue of $480M with the accounting department specifically processing an average of 3,000 invoices per month. Responsible for providing financial, administrative and clerical services in order to ensure effective, efficient and accurate financial and administrative operations while complying with established policies and procedures. Archived and formulated a complex filing and access system that includes over 1000 clients and records. Proven consistency in maintaining the accuracy of calculated figures and amounts such as discounts, proportions, and percentages with little to no discrepancies. Lead project manager successful in updating and streamlining the method of posting and collecting invoices that ultimately improved performance and efficiency within the office.

Credit Manager

• Apr 2007 - Mar 2008

Performed a complete analysis through credit investigation, loan interviewing and loan analysis to assess clients' personal financial position and make recommendations. Developed personal relationships through the core processes of debt consolidation via assimilation of home and auto refinancing, credit lines, insurance and ancillary products. Promoted to Compliance Captain. Supervised 15 employees ensuring the office acted in the best interest of the customer, upheld the utmost integrity, and followed procedures in accordance to Arizona Laws. Top Sales Performer and Rookie of the Year generating 1.5 million in sales through the assimilation of home and auto refinance, credit lines, insurance and ancillary products. Responsible for Bank Captainship and further developing the partnership between the Banking and Financial divisions to increase the number of checking accounts and accounts opened with Financial. Certified Public Insurance License and Public Notary holder.

Telecommunications Supervisor

• Aug 2006 - Mar 2007

Hilton located in Union Square of San Francisco has a total of 1,908 guestrooms housed in three buildings with the tallest building 44 floors. Supervised a team of 13 employees over the course of each week ensuring optimal guest service. Created a systematic approach and organization system to improve the turnaround time on guest requests and deliveries to 20 minutes or less. Resolved challenging guest complaints through conflict resolution, leading to a less stressful environment for all employees and guests