Experience

Pride Chemical Solutions
• Chemical Manufacturing
• 1 - 100 Employee
• Ethanol inventory Manager

  • May 2019 - Present


IMTT

• United States
• Oil and Gas
• 300 - 400 Employee

• Customer Service Representative

  • Oct 2016 - May 2019

  Responsible for entering assigned customer orders, shipping via railcars and tank trucks, in SAP and IMTT inventory systems, ensuring inventory levels are maintained to fill orders. Prepare daily drill for loading and unloading customer railcars. Prepare bills of lading for outbound shipments in compliance with DOT and customer requirements. Check inventory levels to verify room available for off loading of railcars and ISO Containers to the storage tank. Coordinate with yard supervisors on all inbound and outbound activity. Communicate with customers to resolve issues in a timely manner.


Kinder Moragn
• United States
• 1 - 100 Employee
• Customer Service Lead

  • Oct 1986 - Oct 2016


KINDER MORGAN LIQUIDS TERMINAL

• United States
• Oil and Gas
• 1 - 100 Employee

• Inventory Lead

  • Jan 2010 - Jan 2016

  Kinder Morgan is the largest independent terminal operator in North America, providing a strong, reliable network of approximately 180 terminals serving customers’ storage, distribution, blending and logistical needs.; Responsible for Dispatch and Customer Service Department maintaining coverage for all shifts, monitoring attendance records and time sheets. Maintain proper inventory levels in all tanks. Communicate with customers on a daily basis regarding activity. Perform end of month reconciliation for Sarbanes Oxley (SOX) and provide timely reporting to upper management, government filing and customer reports. Successfully investigated customer claims to save company money and satisfy the customer claims Worked with internal maintenance and engineering departments to schedule maintenance on company’s assets thereby minimizing downtime of customers’ access to their products Handled issues and problems related to movement of customer’s product by interfacing with operations supervisor and Customer Service Manager Investigated gains and loss for inventory compliance Audited shipment documents to ensure compliance with DOT and customer requirements Led daily safety talk for Dispatch/Customer Service Department Maintained employee’s training records and ensured department was in compliance with DOT and Hazmat training Successfully tested and trained Customer Service personnel on the new inventory system Galahad.net that the company rolled out Developed a training manual for new employees and conducted initial on-boarding and ongoing training of policies procedures Assisted EHS on maintaining updated Safety Date Sheets for all products in the terminal to ensure compliance with regulations Met with new customers, providing site tour and overview of all policies and procedures. Set up new Customer Accounts within the system