Client Facing Recruiter

• Oct 2023 - Present

Recruiter Specialist

• Aug 2022 - Present

Core Recruiter

• Aug 2021 - Present

The Center of Recruiting Excellence – CORE - is a centralized group servicing ManpowerGroup Solution’s global roster of RPO clients with best in class sourcing, screening and task-based recruiting. The CORE team are SME’s in both front-end and back-end recruitment and can flex on a dime to provide top-notch service to the MGS client program teams.As an Recruiter, I am responsible for industry and function-focused candidate sourcing, pre-screening, testing, and qualifying candidates. Through my various sourcing techniques, I build a strong network of diverse candidates within critical skill sets, based on client demand and in support of ManpowerGroup Solution’s Recruitment Process Outsourcing line of business. I participate in the task based recruitment activities as assigned including: phone screening, email blasting, sourcing, research, posting jobs, coordination tasks and others. Show less

Employer Support Coordinator

• Jun 2020 - Jan 2021

Maintain customer relationships; proactively educate employers with helpful information regarding bank processes, procedures, and products. Provide exceptional customer service through reactive and proactive servicing via telephone, email, and chat. Provide first contact resolution and build lasting employer relationships. Handled multiple priorities with a strong attention to detail. Product knowledge expert on multiple product lines including Health Savings Accounts, Health Reimbursement Accounts, Flexible Spending Accounts (Health and Dependent), Commuter Benefits, etc. Document all employer interactions to ensure all employer and company goals are met. Identify the best products and processes to meet needs of employers. Effectively communicate internally and externally, in a professional manner, while setting accurate expectations for issue resolution. Identified opportunities for process improvements & provide feedback to leadership. Navigated through multiple software applications to manage employer account information. Show less

Personal Banker- Virtual Contact Center

• Sep 2015 - Jul 2017

InBound call center- managed Mortgage, loans, credit cards, relationship banking Fraud expertise Identifies cross-selling opportunities to increase client penetration for banking, investments and deposits. Prepares new business proposals or presentations to clients/prospects. Participates in activities for client meetings and account opening documentation. Assists with the development of client communications as required. Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels. Ensures timely resolution of all client questions and concerns, both internal and external. Performs client sales & service support activities as required to meet client needs and maintain overall service standards. Show less

Recruiter-Temp

• Feb 2016 - Oct 2016

• Completes phone interviews and documents candidate responses, effectively screening in or out of the process based on position requirements. • Decides if candidates are a great fit before meeting the hiring manager • Evaluates resumes for potential candidates. • Evaluates and scores candidates against position requirements. • Assists with administrative tasks and updates candidate statuses in the Applicant Tracking System (ATS) or other recruitment technologies. • Effectively communicates with candidates solely via the phone. • Exhibits a high level of professionalism when working with colleagues and candidates. • Other administrative duties as assigned. Show less