Tina Hennis

Software & Information Technology Specialist at Jackson Control Company Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Indianapolis, Indiana, United States, US
Skills

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Credentials

  • Niagara 4 Enterprise Security Certified Instructor
    Tridium
    Dec, 2019
    - Nov, 2024
  • Niagara 4 Advanced Technical Certification
    Tridium
    Nov, 2019
    - Nov, 2024
  • Niagara 4 Enterprise Security Certification
    Tridium
    Mar, 2018
    - Nov, 2024
  • Niagara 4 Technical Certification
    Tridium
    Aug, 2017
    - Nov, 2024
  • Oracle Certified Associate, Java SE 7 Programmer
    Oracle
    Apr, 2016
    - Nov, 2024
  • CIW JavaScript Specialist
    CIWcertified
    Sep, 2015
    - Nov, 2024
  • Project+
    CompTIA
    Feb, 2015
    - Nov, 2024
  • MTA Windows Server Administration Fundamentals
    Microsoft
    Sep, 2014
    - Nov, 2024
  • MTA - Windows Operating System Fundamentals
    Microsoft
    Aug, 2014
    - Nov, 2024
  • CIW Web Design Specialist
    CIWcertified
    Jul, 2014
    - Nov, 2024
  • CIW Web Foundations Associate
    CIWcertified
    Feb, 2014
    - Nov, 2024
  • A+
    CompTIA
    Mar, 2014
    - Nov, 2024
  • Network+
    CompTIA
    Dec, 2014
    - Nov, 2024
  • Security+
    CompTIA
    Jun, 2015
    - Nov, 2024
  • Maxpro Certified Installer
    Honeywell
  • NiagaraAX Enterprise Security Certification
    Tridium

Experience

  • Jackson Control
    • United States
    • Wholesale
    • 1 - 100 Employee
    • Software & Information Technology Specialist
      • Aug 2017 - Present

      Manage Niagara N4 Building Automation and Enterprise Security environments for large national clients- Work with clients to identify and document requirements for enterprise and custom integration projects- Install and maintain enterprise software, licenses, and MySQL databases on client servers - Develop custom graphics and workbench programming logic to meet customer needs- Perform application and database upgrades and install software patches in client environmentsProvide top tier Niagara technical support for corporate clients and industry partners nationwidePerform beta testing for new software releases and work closely with software developers to identify and resolve issues prior to general releaseCollaborate with software manufacturer to resolve complex issues and design custom integration solutions for clientsDevelop product documentation and training programs for Niagara based softwarePerform end user and technical training for corporate clients and industry partners

  • Duke Realty Corporation
    • United States
    • Real Estate
    • 300 - 400 Employee
    • Application System Administrator
      • Feb 2007 - Aug 2017

      Responsible for administration of the following self-hosted and cloud-based corporate software:CorrigoNetTridium Building Automation (NiagaraAX)Tridium Enterprise Security (NigaraAX)Kony Mobile Application & Mobile Device Management PlatformEverbridge Critical Communications SoftwareThomson Reuters AutoAuditPerformed system testing of new releases to identify and resolve issues prior to implementationPerformed software and database upgrades of assigned software platformsProvided top tier support for internal and external customers and collaborated with third party application support personnel to resolve functional issues as neededPerformed maintenance on all assigned application and database servers:- Tested and approved Windows OS patches on semi-annual schedule- Tested and applied software patches as needed to resolve operational issuesDeveloped and ran complex multi-join SQL queries to retrieve database information as needed for all assigned software platformsAssisted in developing and maintaining system integration between multiple corporate software platformsDeveloped training documents and conducted training classes for all assigned software platforms

  • Bremner Healthcare Real Estate
    • Facilities Administrator
      • Dec 2001 - Feb 2007

      Implemented and Administered Corrigo Work Order Management system.Managed tenant service department for 3,000,000 sq. ft. property portfolioManaged one full time tenant service representativeMaintained access cards and door locking schedules in access control systemAssisted Vice President of Facilities with daily operations of the Maintenance Department- Maintained master preventative maintenance schedules for all properties to ensure compliance with State and local regulations- Created presentations, flow charts, forms, policy manuals, and correspondence as neededWorked with the Director of Information Technology to provide IT services to corporate office and maintenance personnel- Troubleshooting and resolution of PC, printer, fax, cell phone, pager, and office equipment issues- Provided software support to corporate office and maintenance personnel- Developed training manuals and conducted employee training

Education

  • Western Governors University
    Bachelor of Science - BS
    2014 - 2017
  • Indiana Wesleyan University
    Associate of Science - AS
    2004 - 2006

Community

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