Tim Ulshafer, MBA

Director of Sales at Mueller Electric Company
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Cleveland

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Experience

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Director of Sales
      • Jul 2016 - Present

      Cleveland/Akron, Ohio Area Recruited to design and build inside sales team and work with General Manager to build out sales force focusing on OEMs. Tapped to establish integrated marketing program to improve market presence, as well as to identify new market opportunities and products. Serve as outside sales representative and manage team of four inside sales representatives and a marketing staff of two. ► Grew revenues 133% from $5.3M to $12.4M after three-year period of declining sales. ► Attained $3.2M… Show more Recruited to design and build inside sales team and work with General Manager to build out sales force focusing on OEMs. Tapped to establish integrated marketing program to improve market presence, as well as to identify new market opportunities and products. Serve as outside sales representative and manage team of four inside sales representatives and a marketing staff of two. ► Grew revenues 133% from $5.3M to $12.4M after three-year period of declining sales. ► Attained $3.2M in sales since 2017 by launching inside sales program. ► Launched Mueller Electric's Instrumentation Cables program resulting in $3.5M in Plus sales. ► Improved sales team productivity by implementing Salesforce CRM system. Built marketing program from the ground up. ► Championed $500K in annual sales growth from two new markets. Increased sales from paint grounding market from $30K to $150K annually. Boosted sales from underground detection market from $15K to $350K annually. Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 100 - 200 Employee
    • Director of Inside Sales / Contact Center
      • Apr 2013 - Nov 2015

      Macedonia, Ohio Asked by CEO to parachute in and turnaround inside sales team; achieved success with double digit yearly growth. ► Led 35 inside sales team representatives to a record $17M in sales to domestic and international customers. ► Delivered outstanding annual sales growth of 14% and a record $2.1M in June 2015. Spearheaded new processes designed to open and grow new customers, penetrate existing customers and build order volume. ► Generated $300K in new sales. Implemented… Show more Asked by CEO to parachute in and turnaround inside sales team; achieved success with double digit yearly growth. ► Led 35 inside sales team representatives to a record $17M in sales to domestic and international customers. ► Delivered outstanding annual sales growth of 14% and a record $2.1M in June 2015. Spearheaded new processes designed to open and grow new customers, penetrate existing customers and build order volume. ► Generated $300K in new sales. Implemented new web leads process driving sales to new customers through website and SEO programs. Provided best-in-class experience for first-time customers. ► Increased retention rate from 50% to 84%, and increased headcount from 19 to 35 reps. Implemented improved talent acquisition practices and on-boarding programs. ► Generated $1M+ in new customer sales. Created new sales reports illustrating account base penetration opportunities by market potential per segment, product and geography.

    • Director of Segment Sales and Marketing
      • Jan 2012 - Mar 2013

      Macedonia, Ohio Pioneered new segment role providing structure and efficient operations; led to explosive growth. ► Achieved record $16M in new market sales. Expanded segment manager role to include new plans and goals. ► Acquired $3M in new market sales. Designed and implemented a new “turn-key” approach driving segment manager influence from product design to customer installation through sales team training and support.

    • Director of Sales
      • Aug 2008 - Jan 2012

      Solon, Ohio Hired to build new sales team from the ground up, then implement CRM system; achieved outstanding success. Following this, asked by CEO to turnaround sales in underperforming acquisition; achieved this within a year. ► Built high-performing sales team, achieving record $24M in sales. Team of 20 reps included roles in Inside Account Managment, Customer Service, Field Sales, Opportunity Managers and International Reps. ► Achieved outstanding annual sales growth of 24-28%. Growth… Show more Hired to build new sales team from the ground up, then implement CRM system; achieved outstanding success. Following this, asked by CEO to turnaround sales in underperforming acquisition; achieved this within a year. ► Built high-performing sales team, achieving record $24M in sales. Team of 20 reps included roles in Inside Account Managment, Customer Service, Field Sales, Opportunity Managers and International Reps. ► Achieved outstanding annual sales growth of 24-28%. Growth accomplished by spearheading Inside Account Management, which outperformed all other Cone sales divisions (other divisions showed 3% growth). ► Orchestrated recovery effort at acquisition, Medi-Nuclear, resulting in sales of $1M per month, a 50% increase in annual sales. Pioneered new sales program including detailed customer reports, sales planning, on-site coaching, mentoring and performance measurement for the Sales team. ► Generated $100K in new imaging furniture sales. Created Opportunity Management Processes enabling new customer follow-up. This resulted in additional new furniture sales to unassigned customers. ► Increased international profits by 30%. Spearheaded integrated international selling efforts between Cone / Medi-Nuclear. Long term, MediNuclear sales efforts remained in North America with global sales at Cone. ► Added 10K new contacts in one year through CRM implementation. Selected and installed CRM software incorporating new processes within IAM and CSR departments at Cone contributing to the creation of multichannel marketing programs. Show less

    • Wholesale
    • 1 - 100 Employee
    • Vice President of Sales
      • Apr 2006 - Aug 2008

      Euclid, Ohio Promoted to turnaround sales efforts. Reworked territories to realize greater efficiencies and grow business. ► Achieved $1.1M in sales growth from May – December 2006, a 7.1% turnaround growth rate. Achieved while replacing over 50% of sales representatives. This is also the first growth seen in 15 previous months. ► Acquired largest integrated contract of $3.2M through solid negotiation tactics. ► Increased sales to $24M in 2007, 101% of sales goal. Led team of 15… Show more Promoted to turnaround sales efforts. Reworked territories to realize greater efficiencies and grow business. ► Achieved $1.1M in sales growth from May – December 2006, a 7.1% turnaround growth rate. Achieved while replacing over 50% of sales representatives. This is also the first growth seen in 15 previous months. ► Acquired largest integrated contract of $3.2M through solid negotiation tactics. ► Increased sales to $24M in 2007, 101% of sales goal. Led team of 15 field sales representatives in Northern Ohio, Indiana and Western Pennsylvania territories in addition to inside sales representatives.

    • Vice President of Operations and Purchasing
      • Dec 2004 - May 2006

      Euclid, Ohio Recruited to turnaround operations and spearhead efforts in an inside sales team. ► Reduced inventory levels by $400,000 in six-month period. Utilized EOQ buying, excess sell-off campaigns. ► Built proactive outbound sales team, generating outstanding 46% sales growth. Designed and implemented phone sales program which led to new business, regain of lost business and sales to small customers. ► Created Strong Tool Brand Private Label Products. Provided leadership to… Show more Recruited to turnaround operations and spearhead efforts in an inside sales team. ► Reduced inventory levels by $400,000 in six-month period. Utilized EOQ buying, excess sell-off campaigns. ► Built proactive outbound sales team, generating outstanding 46% sales growth. Designed and implemented phone sales program which led to new business, regain of lost business and sales to small customers. ► Created Strong Tool Brand Private Label Products. Provided leadership to suppliers, marketing firms and sales reps in this endeavor.

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Director of Sales, Cleveland Contact Center
      • Aug 2001 - Dec 2004

      Independence, Ohio Personally selected by CEO to grow Cleveland Call Center from 15 to 175 employees while achieving outstanding sales growth. ► Invented the innovative Account Management program resulting in 99% sales growth in the first year and 35% in its second year. This is the first fully proactive program of its kind. ► Obtained $2M - $3M in new business by creating a new inbound selling process designed to obtain additional account development related information beyond the transaction.… Show more Personally selected by CEO to grow Cleveland Call Center from 15 to 175 employees while achieving outstanding sales growth. ► Invented the innovative Account Management program resulting in 99% sales growth in the first year and 35% in its second year. This is the first fully proactive program of its kind. ► Obtained $2M - $3M in new business by creating a new inbound selling process designed to obtain additional account development related information beyond the transaction. ► Drove 50%+ increase in sales through newly created and implemented New Business Development program.

    • Sales Force Development Team Leader
      • Nov 2000 - Aug 2001

      Chicago, Illinois ► Re-designed roles of over 500 sales reps leading to more cost-effective overall branch structure. New roles enabled reps to be more proactive, data-driven, customer-centric and service-oriented.

    • Branch Manager - Hanover, MD
      • Mar 1998 - Nov 2000

      Hanover, Maryland ► Increased branch sales team efforts from -8% to 16% growth. Providing training to 16 inside sales specialists to conduct effective outbound campaigns, sell successfully on inbound call and provide exceptional service.

Education

  • Drexel University
    MBA, Production & Operating Systems
  • Bloomsburg University of Pennsylvania
    Bachelor's of Science Degree, Education | Math

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