Tim Tran
Application Support at Alhambra Hospital Medical Ctr- Claim this Profile
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English Full professional proficiency
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Vietnamese Native or bilingual proficiency
Topline Score
Bio
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Experience
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Application Support
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Jan 2019 - Present
• Installing software or hardware • Determining and installing appropriate security measures • Maintaining and repairing equipment • Maintaining inventory, keep it up to date and accurate • Maintaining and updating technical documents and procedures • Troubleshooting different computer issues • Printer setup, troubleshooting and maintenance • User Accounts setup and configuration (AD, Exchange) • Mobile Phone Use, Setup, and Troubleshooting (Android, IOS) • Configuring computer networks • Providing technical support in person and via phone • Assist the IT manager with projects, daily tasks and reporting Show less
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California State Polytechnic University-Pomona
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United States
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Higher Education
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700 & Above Employee
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Peer Advisor
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Jun 2016 - Jun 2018
• Assist new students with registering for classes during orientation (all quarters); • Assist faculty with an AG 100 class; Staff the AGREES Center and assist/advise students; • Organize activities for new students; • Publish the College of Agriculture Student Handbook & Planner; and • Serve as a resource person for incoming freshmen and transfer students. • Student Success Center & Dean’s Office. • Supporting phone calls. • Pickup mail from Dean’s Office. • Document deliveries to varies departments. • Copy, Scanning, Sending emails, Filing, Shredding. Show less
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Education
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California State Polytechnic University-Pomona
Master of Science - MS, Computer and Information Systems Security/Information Assurance -
California State Polytechnic University-Pomona
Bachelor’s Degree, Computer and Information Systems Security/Information Assurance