Experience

Demand Solutions (Europe) Ltd.

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Director of Customer Services

  • May 2020 - Present

  Timothy manages customer experience and satisfaction and heads-up Customer Support services within the EMEA region.

• Managing Director

  • Jul 1995 - May 2020



Demand Solutions (Europe) Limited

• Managing Director

  • Sep 2011 - May 2020

  Timothy manages the EMEA business for Demand Solutions and supports the network of sales organisations across the region. He is also responsible for business development within EMEA and takes the lead role in technical discussions with customers and third-party IT organisations.

• Technical Manager, EMEA

  • Jul 2000 - Aug 2011

  Timothy managed the technical and support services offered by Demand Solutions within Europe, Middle East and Africa and had primary responsibility for all software training and implementation of Demand Solutions software in the region. He also helped develop the application and technical knowledge of other Demand Solutions representatives across Europe, and presented regularly at annual Demand Solutions Customer Conferences.

• Technical Support Consultant

  • Jul 1995 - Jun 2000

  Timothy was a member of the technical and customer support team, giving front-line support on Demand Solutions software applications. During this time, Timothy also organised and ran several training courses.