Experience

Clopay Corporation

• Wholesale Building Materials
• 500 - 600 Employee

• Distribution Center Supervisor

  • Jun 2021 - Present

  Clopay Corporation is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products.The Distribution Center Supervisor leads the warehouse staff to operate and facilitate the daily work of the distribution center making customer service and customer satisfaction a high priority. Reporting of the Distribution Center including inventory levels, supply cost control, staff overhead and other expendituresAssists CSR's with elevated customer issues. Administer order entry control and pricing policies consistent with company guidelines.



Burlington Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• Processing Supervisor

  • Aug 2019 - May 2021

• Vendor Verfication & Complinace Supervisor, Mid-Shift DC10

  • Apr 2016 - Aug 2019

  First Stop and Conduit for Resolving Vendor Issues in Coordination with Representatives throughoutBurlington and the Vendor CommunityNotify Our Vendors with Compliance Issue through the Traverse ProgramSupport and Assist Vendor Verification and Compliance Manager, as well as Distribution Center ManagementEducate Staff to ensure that Compliance Issues are Captured and Documented AccuratelyManage and Train RFC Inspectors and Leads on Current and New Initiatives and Requirements on TraverseAccountable for reporting any Changes that should be made to the SOP for the Receiving Freight and Compliance Department



Amazon

• United States
• Software Development
• 700 & Above Employee

• ICQA Specialist

  • Jun 2015 - Apr 2016

  Inventory Control with Focus on Cycle Counting and Related AnalysisResearch to Understand and Correct any Variance in InventoryQuality Assurance, Which Audits Agreed Processes and Highlights any DiscrepanciesGreat Attention to Detail with Accuracy Inventory Control with Focus on Cycle Counting and Related AnalysisResearch to Understand and Correct any Variance in InventoryQuality Assurance, Which Audits Agreed Processes and Highlights any DiscrepanciesGreat Attention to Detail with Accuracy



Dollar Tree Stores

• Retail
• 700 & Above Employee

• Store Manager

  • Mar 2014 - Jun 2015

  Recruit, Select and Retain Qualified Employees according to State, Federal and Company Policies; Ensure Store is Properly Staffed Provide Proper Training for Employees, Conduct Performance Evaluations and Make Recommendations for Employee Pay Rate and Advancement Evaluate Operating Statements to Identify Business Trends (including sales, profitability, and turn), Expense Control Opportunities, Potential Shrink and ErrorsOrder to Ensure the Meeting or Exceeding of In-Stock Targets; Follow up on Basic Stock Replenishments (BSR)/Cycle countsEnsure that all Merchandise is Presented According to Established Practices, Utilize Merchandise Fixtures Properly, Including Presentation, Product Pricing and SignageMaintain Accurate Inventory Levels by Controlling Damages, Markdowns Scanning, Paperwork and Facility ControlsEnsure the Financial Integrity of the Store Through Strict Cashier Accountability, Key Control and Adherence to Company Security Practices and Cash Control ProceduresProvide Superior Customer Service LeadershipMaintain a Clean, Well-Organized Store and Facilitate a Safe and Secure Working and Shopping Environment



Big Lots

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Jul 2002 - Feb 2014

  Supervision of Assistant Managers, Associate Managers, and Customer Service Specialists and Store Associates Hiring New Store Associates / OrientationProactive Role in Establishing and Maintaining all Shrinkage Control and Risk Management DisciplinesProvide Training / Set Performance Goals and Provide Evaluative Feedback to all Direct ReportsPlanning / Schedules / Budgets / Correction of Errors Supervision of Assistant Managers, Associate Managers, and Customer Service Specialists and Store Associates Hiring New Store Associates / OrientationProactive Role in Establishing and Maintaining all Shrinkage Control and Risk Management DisciplinesProvide Training / Set Performance Goals and Provide Evaluative Feedback to all Direct ReportsPlanning / Schedules / Budgets / Correction of Errors



Sam's Club

• United States
• Retail
• 700 & Above Employee

• Department Teamleader

  • Aug 1992 - Jul 2002

  Supervision of Fifteen AssociatesMaintained Merchandise Appearance and StandardsAssisted in Hiring / Orientation / EvaluationsForklift Certified / Crown Stand-Up, Pallet Truck and Pallet Jack Supervision of Fifteen AssociatesMaintained Merchandise Appearance and StandardsAssisted in Hiring / Orientation / EvaluationsForklift Certified / Crown Stand-Up, Pallet Truck and Pallet Jack