Experience

Lyft

• Iran
• Internet
• 1 - 100 Employee

• Lyft Driver

  • Jul 2020 - Present

  Navigate the Lyft app to fulfill rideshare customer requests. Meet customers at designated locations on time, verify identification, and assist passengers with bags. • Provide safe, comfortable, and efficient rideshares. • Maintain vehicle performance, cleanliness, and safety. • Communicate with dispatchers regularly. • Evaluate ride details and driving conditions. • Track an estimated time of arrival, location, and route. Navigate the Lyft app to fulfill rideshare customer requests. Meet customers at designated locations on time, verify identification, and assist passengers with bags. • Provide safe, comfortable, and efficient rideshares. • Maintain vehicle performance, cleanliness, and safety. • Communicate with dispatchers regularly. • Evaluate ride details and driving conditions. • Track an estimated time of arrival, location, and route.



Colorado CounterMeasure

• Countertop Measure Technician

  • Jan 2020 - Jun 2020

  Measured cabinet surfaces, floors, and walls. This job was eliminated due to the economic impact of Covid-19. Measured cabinet surfaces, floors, and walls. This job was eliminated due to the economic impact of Covid-19.



Lakewood Brewing Company

• United States
• Breweries
• 1 - 100 Employee

• Bar Tender & Tour Guide

  • Aug 2016 - Dec 2019

  Offered excellent customer service to brewery customers while fulfilling drink orders and overseeing individual, couple, and group tours. • Prepared, garnished, and served alcoholic beverages. • Adhered to all state and local alcohol regulations. • Accepted payments from customers and balanced receipts. • Restocked necessary drinks and supplies. • Led multiple taproom and brewery tours. Offered excellent customer service to brewery customers while fulfilling drink orders and overseeing individual, couple, and group tours. • Prepared, garnished, and served alcoholic beverages. • Adhered to all state and local alcohol regulations. • Accepted payments from customers and balanced receipts. • Restocked necessary drinks and supplies. • Led multiple taproom and brewery tours.



Ergomart

• Brazil

• Customer Service Representative

  • May 2012 - Nov 2015

  Served as the first point of contact for customers in response to inquiries, issues, and complaints. Managed inbound phone calls while addressing customer needs. • Processed orders, forms, and requests. • Recorded customer interactions and transactions. • Managed customer queries and complaints. • Resolved issues quickly and professionally. • Maintained a high level of customer satisfaction. • Provided customer support with a professional attitude. Served as the first point of contact for customers in response to inquiries, issues, and complaints. Managed inbound phone calls while addressing customer needs. • Processed orders, forms, and requests. • Recorded customer interactions and transactions. • Managed customer queries and complaints. • Resolved issues quickly and professionally. • Maintained a high level of customer satisfaction. • Provided customer support with a professional attitude.



DG Fastchannel, Inc

• Media Quality Control Technician

  • Apr 2007 - Mar 2012

  Assisted in the creation and functionality testing of the current web-based QC program and trained employees. Assisted in the creation and functionality testing of the current web-based QC program and trained employees.