Chief Operating Officer & Chief Information Officer

• Sep 2022 - Present

IT Cybersecurity Specialist at Defense Information Systems Agency

• May 2020 - Present

IT Manager, Configuration Management

• Dec 2019 - May 2020

Enterprise Service Management: The RCC-P manages identified configuration items (CI) throughout the Army Pacific portion of the DoDIN-A theater enterprise and addresses all aspects of CM, to include configuration identification, configuration status accounting, and configuration audits. The Contractor shall update/modify the existing CM/SLM Plan and the Contractor shall support the CM process identified in the RCC-P CM/SLM Plan and shall make only approved changes to the RCC-P-managed network and associated devices. Document and track 100% percent of modifications using established tools Show less

Regional Customer Relationship Management

• Feb 2017 - Dec 2019

As a Regional Customer Relationship Manager (CRM) representative for the Next Generation Enterprise Network (NGEN); I provide technical, analytical, and advisory functions pertinent to the delivery of network services in compliance with higher authority policies and guidelines. In my role I also ensure the customer’s business and service requirements are met by providing technical expertise for Information Security and Network Services. I directly support INDOPACOM by participating in regular process improvement activities to include the reviewing of current processes and best practices, as well as reviewing, analyzing and resolving difficult and complex technical problems involving system compatibility, circuits, switches and networking. Show less

Computer and Information Systems Manager

• Nov 2015 - May 2017

*Designed the complete restructure of the organization collaboration site allowing for a streamlined approach to information sharing and information gathering while allowing world wide access to over 16,000 users. *Provides subject matter expertise to executive leaders while developing medical operational requirements and conducting technological reviews for the execution of future integration of military medical systems operations. *Designed the complete restructure of the organization collaboration site allowing for a streamlined approach to information sharing and information gathering while allowing world wide access to over 16,000 users. *Provides subject matter expertise to executive leaders while developing medical operational requirements and conducting technological reviews for the execution of future integration of military medical systems operations.

Deputy Communications Director

• Jul 2014 - Nov 2015

*Maximized the use voice and data communication to connect three geographical dispersed departments located in Hawaii, Korea, and Japan for critical updates to the Division Head with a 95% operational rate. *Provided daily in depth analysis of medical application problem sets posed by varying network security architectures and managed teams to resolve the problems of a network infrastructure value over $2 million. *Maximized the use voice and data communication to connect three geographical dispersed departments located in Hawaii, Korea, and Japan for critical updates to the Division Head with a 95% operational rate. *Provided daily in depth analysis of medical application problem sets posed by varying network security architectures and managed teams to resolve the problems of a network infrastructure value over $2 million.

Deputy Director

• Dec 2013 - Jun 2014

*Managed a budget of $4.75 million while provided information management and information technology activities critical to the successful healthcare services to over 74,000 beneficiaries. *Managed the acquisition of the new Distributed Antennas System contract by negotiating with multiple civilian companies design to provide vital communications across a campus of 34 buildings and over 2,200 employees. *Reduced the over 500 Telecommunications work orders to less than 50 in the first 60 days in the position. Show less

Manager

• Nov 2012 - Nov 2013

*Maintained equipment valued over $7 million and deployed the organization to assume a support role against the threat of a National Chemical, Biological, or Nuclear Explosion safely without any loss or damage. *Planned and executed numerous medical support activities to over 720 employees with a 95% safety rating. *Maintained equipment valued over $7 million and deployed the organization to assume a support role against the threat of a National Chemical, Biological, or Nuclear Explosion safely without any loss or damage. *Planned and executed numerous medical support activities to over 720 employees with a 95% safety rating.

Director

• Jul 2011 - Nov 2012

*Managed the lifecycle replacement of over $350,000 of information technology equipments for 12 organizations and enforced information assurance compliance. *Led the implementation of Microsoft SharePoint collaboration site for increased staff efficiency for administrative and operational knowledge management. *Managed the lifecycle replacement of over $350,000 of information technology equipments for 12 organizations and enforced information assurance compliance. *Led the implementation of Microsoft SharePoint collaboration site for increased staff efficiency for administrative and operational knowledge management.

Director

• Jun 2008 - Jun 2011

*Created the framework for over 250 employees to attain IT and Security certification standards in accordance with a federally mandated Information Assurance Workforce Improvement Program with a 90% compliance rate. *Ensured services for data, voice, and visual communications in both garrison and tactical environments for a multifaceted organization comprising over 750 employees and equipment valued in excess of $250 million. *Created the framework for over 250 employees to attain IT and Security certification standards in accordance with a federally mandated Information Assurance Workforce Improvement Program with a 90% compliance rate. *Ensured services for data, voice, and visual communications in both garrison and tactical environments for a multifaceted organization comprising over 750 employees and equipment valued in excess of $250 million.

Department Supervisor

• 2006 - 2008

Coordinator

• Aug 2001 - Mar 2006

Computer Lab Assistant / Education Support Specialist

• Jun 2000 - Aug 2001