Experience

Berendsen Fluid Power
• United States
• Mechanical Or Industrial Engineering
• 100 - 200 Employee
• Network Administrator

  • Feb 2023 - Present


Muscogee (Creek) Nation Casinos

• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Enterprise Specialist

  • Oct 2021 - Feb 2023

  •Provide tier 2 support for 9 MCNC properties •Monitoring and maintaining uptime, utilization, and availability of network connected nodes/applications for all 9 MCNC properties using an assortment of tools such as Solarwinds, Vsphere and Floorlogix. •Notifying the business and affected departments of unexpected IT outages and scheduled maintenance windows. •Cooperate with Tier 1 and Tier 3 support teams, as well as vendors, to establish resolution/escalation paths or root cause analysis for tickets, outages and ongoing issues. •Metering of remote vendor access through CyberArk to the MCNC environment. •Administration of door access controls by adding, modifying and removing accesses of both MCNC employees and vendors using Genetec.