Experience

North Carolina National Guard

• United States
• Armed Forces
• 400 - 500 Employee

• Operations Manager

  • Jun 2017 - Present

  Responsible for the personnel actions, mentorship, and training of 150+ personnel, logistical support, and maintenance of multi-million-dollar equipment, and operations planning to ensure 100% readiness for natural disaster response or Federal Deployments. Daily operations include direct management of 4 full-time personnel and indirect management of over 150 soldiers across various locations throughout the state of North Carolina through prioritization of effort to meet short and long-term mission goals. Maintain communications with higher command within the North Carolina Army National Guard as well as Fort Bragg and other army installations to facilitate training in preparation of upcoming deployment cycles and domestic State Active Duty Missions.• Developed and fostered relationships with customers to identify and remove roadblocks while collaborating with department heads and cross-functional teams to meet a variety of needs.• Owned all project schedules and met 100% of feature deadlines by proactively identifying and mitigating any engineering roadblocks.• Managed the accountability and maintenance of over 14 million worth of military equipment.• Collaborated with varying leadership levels to manage daily, weekly, and annual training requirements for a 150+ personnel through data analysis and SOP management.• Identified and monitored 17 key training metrics to track equipment/maintenance and personnel readiness for database input.• Responsible for reporting trend analysis to the high-level leadership for personnel and 50+ pieces of equipment in stressful high-speed environments.• Managed training, operational planning, and risk management for 8 winter and 5 tropicalstorms that affected North Carolina.• Researched and planned operations in compliance with Army Regulations for Engineering and Soldier safety to meet training benchmarks and provide an interactive learning environment for allleadership and subordinate levels. Show less

• Human Resource Manager

  • May 2010 - Jun 2017

  Human Resource Management and oversight of 900+ personnel on a department level for the North Carolina National Guard. Responsible for the directly supervision of 7 personnel along with coordinating with adjacent sections to brief and advise company and higher leadership on over 20 matrixes dealing with personnel readiness and Human Resource. Executed all available directives to ensure deadlines were successfully met (Personnel / Medical / Equal Opportunity / Promotion / Recruitment) or briefing alternate plans to address the dynamic mission environment.• Responsible for overseeing 7 HR specialists while managing timelines, prioritizing actions and ensure prompt processing of personnel actions for 900+ employees.• Analyzes chokepoints and concerns while developing policies and procedures resulting in a 34% increase in efficiency and saving over 13 hours of work per week.• Provide expertise and knowledge while providing guidance to personnel on finance and accounting logistics such as standard pay entitlements and resolving pay issues.• Created evaluation report policies eliminating late or stagnant employee evaluations by 20% while instructing leaders on new evaluation policies through regulatory guidance and procedures.• Obtains, reviews, and analyzes statistical data to identify potential shortfalls preventing employees from being available resulting in an increase in availability by 16%.• Experience utilizing laws and regulations, workers compensation programs, and the ability toresearch legal questions and interpret court cases for workers compensation issues.• Maintained numerous databases of HR related information to ensure personnel readiness andapplied statistical measures for trends leading to the deployment of mass groups of personnel andequipment.• Responsible for resolving complex and unconventional HR issues while communicating input andconsultation to superiors regarding personnel actions. Show less