Help Desk Technician

• Apr 2019 - Present

Inside Sales Representative

• Apr 2018 - Apr 2019

Account Executive

• Jun 2017 - Aug 2017

Account Executive

• Aug 2016 - Apr 2017

Account Executive

• Jan 2014 - Jul 2016

• Manage estimates and deadlines for clients• Work with customers to find the best option for their budget• Review proofs with clients to ensure that our quality is up to standards• Continue to grow current business as well as develop new business

LDP Associate

• Aug 2012 - Jun 2014

Project Manager• Put together layouts and job information to allow for a smooth transition through the shop.• Coordinate with outside vendors for materials require for the completion of jobs.• Worked with multiple departments to make sure that our deadlines are made and our customer is happy with the results.• Manage communication between vendors and various departments to ensure product delivery for our clients.Estimator• Plan out how a job will work it's way through the shop and see what operations will be needed to get it done properly.• Get updated pricing for materials as well as allowing the proper amount of time for all of the operations required to complete a job.• Speaking with multiple vendors to ensure we are getting the very best pricing for our clients.• Put together estimates that accurately portray what is needed to complete jobs as well as finding the most efficient way to run jobs that save our customers money.

LDP Associate

• Jun 2011 - Aug 2012

Fulfillment• Oversaw fulfillment and hand work operations for our customers• Trained others on different machinery used in our processes• Managed a team to complete various kit packing tasksAccounts Payable/Receivable• Worked along side our administrative assistant to organize our file folders• Accepted payments from our customers and put together invoices for jobsPre-Press/Digital Operator• Operated Digital Ricoh and Konica print presses• Worked print files for customers as well as put together layouts for our plate maker• Oversaw the quality management of our proofs, ran color checks and constructed mock-ups of products for clients.Production Assistant• Worked closely with the pressmen and finishing department to gain valuable insight into how we produce our products.• Ripped files and made plates for our large offset presses.• Applied quality control procedures to ensure our plates were ready for the pressmen.• Changed plates, performed make readies and wash ups on our large offset presses.• Assisted our finishing operators in completing various jobs.Logistics/Shipping Associate• Worked with our logistics manager to coordinate shipments to our clients in a timely manner.Peak Season• Moved to Minnesota for two weeks to help on a large scale project for a big client.• Worked as the quality assurance manager and lead a team to help ensure our product was being produced properly.