Experience

Karma Club Chicago

• United States
• Retail
• 1 - 100 Employee

• Agent In Charge

  • Jul 2023 - Present



Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH)

• United States
• Alternative Medicine
• 400 - 500 Employee

• Cannabis Specialist

  • Nov 2020 - Jul 2023

  Logan Square Ascend is among the most popular stores in the state, recording one of the highest customer traffic volumes. Experience: - Educated patients on medical marijuana laws, regulations, and products available at the dispensary - Provided exceptional customer service, addressing patient questions and concerns in a timely and professional manner - Maintained accurate records of all transactions, ensuring compliance with state and local regulations - Assisted with inventory management, including ordering, stocking, and labeling products - Worked closely with the dispensary team to ensure a clean, safe, and welcoming environment for patients - Conducted patient consultations to determine appropriate medical marijuana products and dosages based on their specific medical condition - Managed cash transactions and maintained accurate accounting records - Adapted to changing regulations and business needs, leveraging problem-solving skills to deliver effective solutions Show less



MOCA - Modern Cannabis

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Medical Dispensery Agent

  • Jul 2019 - Nov 2020

  Played a crucial role in facilitating the transformation of MOCA from a medical facility to a expanded recreational establishment, while also overseeing its acquisition by AWH. Experience: - Educated patients on medical marijuana laws, regulations, and products available at the dispensary - Provided exceptional customer service, addressing patient questions and concerns in a timely and professional manner - Maintained accurate records of all transactions, ensuring compliance with state and local regulations - Assisted with inventory management, including ordering, stocking, and labeling products - Worked closely with the dispensary team to ensure a clean, safe, and welcoming environment for patients - Conducted patient consultations to determine appropriate medical marijuana products and dosages based on their specific medical condition - Managed cash transactions and maintained accurate accounting records - Adapted to changing regulations and business needs, leveraging problem-solving skills to deliver effective solutions Show less



AMB-ECO

• Greater Chicago Area/San Francisco

• Restaurateur Consultant/ Seeding

  • Mar 2013 - Sep 2016

  Experience: - Designed and installed indoor gardening systems for residential and commercial clients, including educational facilities, restaurants, and hotels - Conducted site assessments and developed customized design plans to meet the specific needs and preferences of each client - Collaborated with general contractors and custom fabricators to ensure seamless integration of indoor gardening systems into existing spaces - Sourced and selected the highest quality plants, containers, and other materials to create stunning and functional arrangements - Provided ongoing maintenance services, including watering, pruning, and fertilizing, to ensure the health and longevity of each plant - Educated clients on the benefits of indoor gardening, including improved air quality, reduced stress, and increased productivity - Managed project budgets and timelines, ensuring that all work was completed on schedule and within budget constraints - Adapted to changing needs and requirements, leveraging problem-solving skills to deliver creative solutions Show less



The Indigo Project

• 2233 S Throop St, Chicago, IL 60608

• Set Decorator

  • Aug 2011 - Mar 2013

  Experience: - Collaborated with art directors and production designers to create a cohesive visual look for film and television productions - Conducted research to develop ideas and find inspiration for set design and decoration - Sourced, purchased, and rented props, furniture, and other decorative elements to create the desired atmosphere for each production - Managed budgets and timelines, ensuring that all set decoration was completed on schedule and within budget constraints - Worked closely with set designers, construction crews, and lighting technicians to bring the set design to life - Maintained accurate records of all set decoration purchases and rentals, ensuring efficient use of resources and adherence to legal requirements - Supervised a team of set dressers and decorators, providing guidance and feedback to ensure that the set design was executed to the highest standards - Adapted to changing requirements and last-minute alterations, leveraging problem-solving skills to deliver creative solutions Show less



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• General Manager/Restaurateur

  • Jan 2008 - Aug 2011

  Experience: - Successfully managed all operations of a high-volume restaurant, ensuring smooth and efficient service and customer satisfaction - Developed and implemented strategies to promote a positive and productive work culture, resulting in increased employee retention and job satisfaction - Conducted daily problem-solving and decision-making, focusing on long-term solutions rather than short-term fixes - Identified bottlenecks in the restaurant and implemented changes to improve efficiency and productivity - Managed promotional budgets and allocated funds to maximize business growth - Consistently met mid-month and end-of-month PNL targets, exceeding financial goals - Conducted regular audits on cash and operations to identify opportunities for improvement and set new goals - Hired, trained, and developed high-performing teams with a focus on high standards and quality service - Encouraged company growth by meeting and exceeding performance targets and promoting a culture of excellence Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Jan 2006 - Dec 2007

  Experience: - Trained and Managed entry-level employees by adapting to their needs and learning styles - Utilized positive reinforcement and constructive criticism to create an efficient work environment during times of high customer volume - Promoted several employees by encouraging them to set and meet personal development goals - Neutralized conflicts between staff members while maintaining composure and calm demeanor - Consistently evaluated and anticipated store and customer needs to optimize inventory management - Successfully implemented and organized new products, equipment, and work spaces - Facilitated the transition of a new Manager at location 257 - Led team to improved service goals by recognizing employees' particular strengths - Trained employees in food preparation and safety policies - Aided team in obtaining two citywide service awards in two weeks Show less



AMC Theatres

• Entertainment Providers
• 700 & Above Employee

• General Manager

  • Mar 2002 - Dec 2006

  Summary: Experienced general manager with a passion for the movie industry. Skilled in managing staff, completing financial reports and ensuring the smooth running of operations. Proven track record of delivering exceptional customer service and driving sales growth. - Hired, trained and supervised a team of 30 employees - Managed daily operations, including opening and closing duties - Created and implemented policies and procedures to improve efficiency and customer service - Consistently exceeded sales targets and achieved high customer satisfaction ratings - Completed financial reports and analyzed data to identify areas for improvement - Conducted staff training and performance evaluations - Developed and implemented marketing strategies to increase ticket sales Show less