Experience

FFB Bank

• United States
• Banking
• 1 - 100 Employee

• BSA Specialist

  • Apr 2020 - Present

  Fresno, California, United States Assist the Compliance Manager in the implementation and administration of the Bank Secrecy Act (BSA) compliance program. Perform various quality control reviews and monitoring pertaining to the Bank Secrecy Act, USA PATRIOT Act, Anti-Money Laundering Program, OFAC, Customer Identification Programs, and Cannabis Banking Program using industry standards and regulatory guidance to ensure the bank's compliance efforts are maintained on a daily basis. Position highlights include:… Show more Assist the Compliance Manager in the implementation and administration of the Bank Secrecy Act (BSA) compliance program. Perform various quality control reviews and monitoring pertaining to the Bank Secrecy Act, USA PATRIOT Act, Anti-Money Laundering Program, OFAC, Customer Identification Programs, and Cannabis Banking Program using industry standards and regulatory guidance to ensure the bank's compliance efforts are maintained on a daily basis. Position highlights include: -Project Manager for the successful implementation of a new BSA/AML monitoring software, overseeing the entire project from inception to completion -Formulating written procedures for all processes within the new application -Presenting BSA reports quarterly to the Board of Directors, Audit Committee -Establishing guidelines for MRB/CRB banking for individual states throughout the U.S., based on their specific laws and regulations -Training new employees in the Compliance Department, as well as targeted training for specific departments throughout the bank - Certified Cannabis Banking Professional (CCBP) through CBANC since August 2020 -CAMS certification since September 2022

• Merchant Services

  • Aug 2019 - Apr 2020

  Fresno, California Area Develop new and deepen existing business banking relationships through selling merchant payment processing (including Visa, MasterCard, Discover, American Express, electronic check acceptance, gift cards, etc.) and corresponding hardware and software. Self-source new merchant sales opportunities and partner with bank personnel to meet the needs of new and existing clients. Establish and maintain relationships with customers, businesses, civic and service organizations to promote goodwill and… Show more Develop new and deepen existing business banking relationships through selling merchant payment processing (including Visa, MasterCard, Discover, American Express, electronic check acceptance, gift cards, etc.) and corresponding hardware and software. Self-source new merchant sales opportunities and partner with bank personnel to meet the needs of new and existing clients. Establish and maintain relationships with customers, businesses, civic and service organizations to promote goodwill and develop new business. Install and integrate equipment, as well as support existing merchants to promote client retention. Support internal banking personnel by presenting, selling, and providing marketing support for merchant services as requested.

• Personal Banker

  • Jan 2019 - Jul 2019

  Open accounts for new and existing customers of the bank, including personal accounts, business accounts, certificates of deposit, IRAs, HSAs, and other types of accounts. Promoting and assisting customers with the various products and services the bank offers, including Online Banking, Debit Cards, Cash Management, Remote Deposit Capture, etc.

• Customer Service Representative

  • Jun 2018 - Jan 2019

  Fresno, California Area Performing various operational duties such as processing retail and commercial deposits, withdrawals, wire transfers, and loan payments. Assured compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations. Cross-selling the Bank’s other products and services.



Jimmy John's

• United States
• Restaurants
• 1 - 100 Employee

• Employee

  • May 2014 - Jun 2018

  Fresno, California Area



California State University, Fresno

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Oct 2016 - May 2017

  Fresno, California Area Transferred data from the Book of the States, and the National Conference of State Legislator's database into Microsoft Excel for analysis.



The Institute for Leadership and Public Policy

• Pollster

  • Mar 2017 - Mar 2017

  Fresno, California Area Participated in the first San Joaquin Valley Regional Survey conducting phone interviews with adults living throughout the valley. Used the Computer-Assisted Telephone Interviewing (CATI) system to poll valley residents about important political and social issues that face the San Joaquin Valley.



Jim Costa for Congress

• Canvasser

  • Oct 2016 - Nov 2016

  Fresno, California Area Canvassed within the 16th Congressional District for Jim Costa's re-election campaign. Went door to door to households with registered voters, discussed the upcoming election with them and inquired about who they planned on voting for in the upcoming election, and passed out literature.



U.S. House of Representatives

• United States
• Legislative Offices
• 700 & Above Employee

• Maddy Institute Intern- District Office of Congressman Jim Costa

  • Jun 2016 - Nov 2016

  Fresno, California Area Worked at the front desk and assisted constituents in person at the office, and on the phone with any issues or concerns they had, primarily dealing with federal agencies. Aided the Deputy District Director, the scheduler, the District Representative, and other staff with any tasks they needed assistance with. Drafted Congressional Records and Letters for the Congressman. Shadowed the Congressman at meetings and attended events with the Congressman and his staff. Worked in Microsoft Outlook,… Show more Worked at the front desk and assisted constituents in person at the office, and on the phone with any issues or concerns they had, primarily dealing with federal agencies. Aided the Deputy District Director, the scheduler, the District Representative, and other staff with any tasks they needed assistance with. Drafted Congressional Records and Letters for the Congressman. Shadowed the Congressman at meetings and attended events with the Congressman and his staff. Worked in Microsoft Outlook, Microsoft Excel, and on constituent casework in Intranet Quorum. Show less



Sierra Vista Cinema 16

• Employee

  • Apr 2012 - Oct 2015

  Fresno, California Area



Clovis Math Solutions

• Private Tutor

  • Nov 2012 - Dec 2013

  Fresno, California Area Worked with and tutored a diverse group of students of all ages. Did SAT prep with students and created my own curriculum for summer classes.