Experience

FreshAir Sensor

• United States
• Information Services
• 1 - 100 Employee

• Director of Operations

  • Dec 2022 - 1 year 1 month

  Lebanon, New Hampshire, United States Developed standard operating procedures for device assembly. Oversaw a 600%+ increase in shipped and active devices over five years. Currently managing device and component inventory, firmware flashing, Wi-Fi provisioning, device configuration, and shipping. As the Director of Operations I also work closely with the chemistry, hardware engineering, and software engineering teams on continuous improvement projects.

• Operations Manager

  • Jan 2021 - Dec 2022

  Lebanon, New Hampshire, United States

• Operations Coordinator

  • Oct 2017 - Jan 2021

  Lebanon, New Hampshire Manage inventory, quality control, product assembly/manufacturing, and order fulfillment for a rapidly growing start-up.



R.C. Brayshaw & Company, LLC

• United States
• Printing Services
• 1 - 100 Employee

• Account Manager

  • Apr 2016 - Oct 2017

  West Lebanon, New Hampshire Managed literature production, inventory, and order fulfillment for multi-million dollar clients. Redesigned warehouse to maximize usable space and efficiency of order fulfillment. Acted as a liaison between sales, production and customers. Regularly exceeded customer’s expectations for order turn-around time.

• Sales and Marketing Assistant

  • Jun 2015 - Mar 2016

  West Lebanon, New Hampshire Assisted Vice President/Sales Manager in maximizing his sales efficiency and effectiveness.



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Management Trainee

  • Oct 2014 - Jun 2015

  Greater Boston Area Consistently performed in the top 25% of Management Trainees in terms of sales. Ensured customers were completely satisfied with their rental experience from initial contact to the return of the vehicle. Developed and utilized effective and efficient sales, problem solving, and conflict management techniques.



Coldwell Banker Hickok & Boardman

• United States
• Real Estate
• 1 - 100 Employee

• Real Estate Intern

  • Jan 2014 - Apr 2014

  Burlington, Vermont Area Designed and initiated changes to the company's YouTube marketing that resulted in a 150% increase in YouTube referral traffic to the website, a 40% increase in time spent per visit, and a 130% increase in page views per visit within the first 30 days. I also assisted a real estate professional with the beginning stages of client prospecting and database creation and provided administrative support to the VP of Marketing and the VP of Relocation Services.



Selective Insurance

• United States
• Insurance
• 700 & Above Employee

• Flood Insurance Intern

  • Jun 2012 - Aug 2012

  Greater New York City Area Processed Hurricane Irene and Hurricane Sandy claims for insured flood victims in accordance with NFIP guidelines, organized catastrophe data for analysis using Microsoft Excel and participated in a three month group project culminating in a presentation on the impact of social media in the insurance industry to senior level management including the CEO. In addition to the dates above I worked as a Data Entry Specialist from December 2012 - January 2013.



ISP

• Chemical Manufacturing
• 700 & Above Employee

• PC Support Technician Intern

  • Jun 2011 - Aug 2011

  Greater New York City Area Configured and deployed desktop PC's, laptops, wireless devices and peripherals. I also monitored, logged and tracked incidents using the SDE call tracking system and resolved business related hardware and software issues with customer satisfaction as the main focus.



Woodcliff Manor

• Waiter

  • Dec 2007 - Aug 2009

  Greater New York City Area Prepared and served appetizing courses to guests at private parties, arranged room settings before and after each party or event and administered a high level of service resulting in outstanding customer satisfaction by working closely with management and other staff members.