Timothy Prock
Team Member at Dunkin Donuts- Claim this Profile
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Topline Score
Bio
Experience
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Dunkin Donuts
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Food and Beverage Services
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700 & Above Employee
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Team Member
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Jul 2013 - Present
Responsibilities include fulfilling customer orders following standard procedures created by management and operating all necessary equipment. Balance, prepare and deposit money at the end of shift.Deal with various personalities of co-workers and customers by meeting customer needs and handling complaints to a satisfactory end. My team and I received the 2015 United States Silver Star Award for excellence in customer service. Have the ability to speak with others in an intelligent and organized manner. Have the experience of prioritizing requests of management and customers with respect shown to both. Have the responsibility for training, observing and evaluating new employees. I am able to remain calm during pressing situations while maintaining a pleasant demeanor. Show less
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SV Sports
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United States
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Retail
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1 - 100 Employee
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Sales
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Apr 2009 - Nov 2013
Work experience included assisting customers and fulfilling orders, displaying merchandise, stocking shelves and controlling inventory. Responsible for counting the money received and taking the deposit to the bank at end of shift. Work experience included assisting customers and fulfilling orders, displaying merchandise, stocking shelves and controlling inventory. Responsible for counting the money received and taking the deposit to the bank at end of shift.
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Education
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Bloomsburg University of Pennsylvania
Bachelor's degree, Criminal Justice and Corrections -
Northampton Community College
Bachelor's degree, Criminal Justice and Corrections