Freelance Writer

• Oct 2017 - Present

I write articles and shoot photos of relevant subjects throughout the area. I write articles and shoot photos of relevant subjects throughout the area.

Reporter / Photographer

writing stories, interviewing, taking photos, etc. writing stories, interviewing, taking photos, etc.

Frontline Service Advisor

• Jan 2018 - Present

- overseeing the reception area - creating repair orders - asking pointed questions to better understand repair situations and convey that information to a coworker - overseeing the reception area - creating repair orders - asking pointed questions to better understand repair situations and convey that information to a coworker

Guest Services Associate

• Aug 2017 - Present

News Editor

• Aug 2014 - Present

I report on myriad events and issues on campus. Thus far, I have written articles on Wildlife Club, the benefits of yoga and what international students plan to do for the holiday season. I report on myriad events and issues on campus. Thus far, I have written articles on Wildlife Club, the benefits of yoga and what international students plan to do for the holiday season.

Editor-in-Chief

• Aug 2013 - May 2014

Editing articles for submission to newspaper Planning and executing weekly meetings Communicating efficiently with other staff members and instructing them as needed Writing professional articles for submission to newspaper Managing staff of fifteen people and executing requests as needed Editing articles for submission to newspaper Planning and executing weekly meetings Communicating efficiently with other staff members and instructing them as needed Writing professional articles for submission to newspaper Managing staff of fifteen people and executing requests as needed

Cashier

• Aug 2013 - Jan 2014

Stocking shelves and rotating merchandise as needed Handling cash and credit cards Providing exemplary, textbook customer service Stocking shelves and rotating merchandise as needed Handling cash and credit cards Providing exemplary, textbook customer service

Crew Member

• Jun 2013 - Aug 2013

Preparing food/company products as needed Handling cash and credit cards Providing positive and noteworthy customer service Preparing food/company products as needed Handling cash and credit cards Providing positive and noteworthy customer service

Guest Services Associate

• Mar 2013 - Aug 2013

Checking guests in and out of the hotel Answering and directing phone calls Managing and executing guest requests Communicating efficiently with other departments Checking guests in and out of the hotel Answering and directing phone calls Managing and executing guest requests Communicating efficiently with other departments

Front Desk Agent

• Apr 2012 - May 2013

Conducting night audit Preparing continental breakfast Managing guest receipts and handling reservations Communicating effectively with other departments Conducting night audit Preparing continental breakfast Managing guest receipts and handling reservations Communicating effectively with other departments

Crew Member

• Nov 2011 - Apr 2012

Making and preparing company products as needed Handling cash and credit cards Providing superlative customer service Making and preparing company products as needed Handling cash and credit cards Providing superlative customer service

Customer Service Supervisor

• May 2011 - Nov 2011

observing and evaluating cashier performance authorizing approval for large-sum cash transactions resolving possible customer aspersion handling cash drawers, cash and credit cards as needed providing commendable customer service observing and evaluating cashier performance authorizing approval for large-sum cash transactions resolving possible customer aspersion handling cash drawers, cash and credit cards as needed providing commendable customer service

Guitar Repair Technician/Sales Associate

• Jan 2011 - May 2011

Maintenance and repair of store-owned guitars Maintenance and repair of customer-owned instruments Sales of miscellaneous guitar accessories Friendly and efficient customer service Following up with customers via telephone Maintenance and repair of store-owned guitars Maintenance and repair of customer-owned instruments Sales of miscellaneous guitar accessories Friendly and efficient customer service Following up with customers via telephone

Customer Service Associate

• Jul 2008 - Nov 2010

executing layaways, returns, and purchases as needed handling cash and credit cards providing friendly and efficient customer service executing layaways, returns, and purchases as needed handling cash and credit cards providing friendly and efficient customer service

Sales Associate

• Jul 2006 - Oct 2006

Sales of various school supplies Labeling regular merchandise Ensuring that the sales floor is kept organized Stocking shelves as required Sales of various school supplies Labeling regular merchandise Ensuring that the sales floor is kept organized Stocking shelves as required