Experience

NORESCO

• United States
• Construction
• 300 - 400 Employee

• Senior Programmer Analyst

  • 2011 - Present



Kronos Incorporated

• United States
• Software Development
• 700 & Above Employee

• Programmer Analyst

  • 2003 - 2011

  • Developed and customized database reports with several different authoring tools. • Wrote Informatica mappings and workflows and Cognos reporting packages and reports. • Customized Oracle E-Business Suite form behavior with form personalizations, alerts and workflows. • Assisted other developers with application design and coding techniques.



Silver Oak Solutions

• Business Consulting and Services

• Application Development Consultant

  • Nov 2002 - Jan 2003

  • Implemented business unit hierarchy in spending analysis application database (Microsoft SQL Server 2000) to enhance reporting flexibility. • Adapted existing Crystal Reports to take advantage of new business unit hierarchy and to display condensed views of client spending without altering source data.



Softworld, a Kelly Company

• United States
• Staffing and Recruiting
• 200 - 300 Employee

• Independent Consultant

  • May 2002 - Oct 2002

  • Developed data mart in Microsoft SQL Server 2000 to collect and report hosted customer statistics. • Created management reporting system with Crystal Reports 8, HTML and ASP (VBScript) to select and display support incident details over the local intranet. • Wrote knowledge base articles for previously undocumented problems and their solutions. • Enhanced readability of monthly bill processing activity documentation.



Silver Oak Solutions

• Business Consulting and Services

• Systems Engineer

  • 2000 - 2002

  • Developed and maintained spending analysis application in Visual Basic 6.0, ASP (VBScript and JavaScript) and Microsoft SQL Server 2000. • Created all production spending analysis reports in Crystal Reports 8 from models in Microsoft Access 2000. • Developed reporting solutions with several desktop OLAP products.



Oracle

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Analyst

  • 1998 - 2000

  • Guided customers through Oracle Express Server client application problems via telephone and email. • Identified and documented software bugs in a test laboratory and worked with developers to find resolutions. • Analyzed customer application problems and devised workarounds for them until patches could be developed. • Wrote detailed technical articles for publication in online knowledge base. • Compiled and edited training documentation for new support analysts.



Colonial Management Associates

• Programmer Analyst

  • 1994 - 1998

  • Developed online forms and reports for the Colonial Transfer Agency application (CTRAN) with Unisys LINC. • Analyzed poorly performing programs and rewrote them using more efficient techniques. • Created Microsoft Access application to report status of bug resolution and efficiency efforts.