Timothy Flanagan

Business Analyst at Strategic Financial Solutions NY
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Contact Information
us****@****om
(386) 825-5501
Location
Buffalo, New York, United States, US

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Credentials

  • IBM Data Analyst Specialization
    Coursera
    Jan, 2023
    - Nov, 2024

Experience

  • Strategic Financial Solutions NY
    • United States
    • Financial Services
    • 400 - 500 Employee
    • Business Analyst
      • Feb 2022 - Present

      Responsible for: - Performing deep-dive data analyses to better understand growth trends and business performance - Developing automated Power BI dashboards to provide real time insights to key stakeholders - Maintaining and delivering weekly and monthly business reporting - Identifying areas to optimize performance across the business

    • Performance Excellence Specialist
      • May 2020 - Feb 2022

      Responsible for: - Developing compelling dashboards and reports for management and leadership to provide insight, identify trends, and monitor the business - Collaborating with department leadership to deliver data driven business decisions - Automating data reporting tools and visualizations to better guide business leaders - Managing third party data integrations ensuring quality real-time data reporting - Ensuring and maintaining service and quality standards

    • Negotiator
      • Sep 2018 - May 2020

      Responsible for: - Developing relationships with clients, creditors, and attorney offices - Reviewing client banking accounts to determine funds necessary to complete settlements - Working with customers and other agencies in escalated and complex situations - Hitting/exceeding team objectives and goals.

  • Bank of America
    • United States
    • Banking
    • 700 & Above Employee
    • Client Services
      • Oct 2015 - Aug 2018

      Responsible for: - Building and deepening relationships with clients, and referring banking products based on their financial needs (such as credit, loan, and depository accounts) - Conducting account maintenance, processing client transactions, and adhering to all bank regulations and procedures - Working as a team to reach and drive past set goals such as sales, client experience, and operational excellence Responsible for: - Building and deepening relationships with clients, and referring banking products based on their financial needs (such as credit, loan, and depository accounts) - Conducting account maintenance, processing client transactions, and adhering to all bank regulations and procedures - Working as a team to reach and drive past set goals such as sales, client experience, and operational excellence

Education

  • State University of New York College at Buffalo
    Bachelor's degree, Economics
    2018 - 2020

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