Experience

Hudson Nissan

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• • Feb 2022 - Present

  Train New Hires on the Sales Process/CRM

• • Feb 2019 - Present


OTO Development
• Hospitality
• 1 - 100 Employee
• Assistant General Manager

  • Jul 2018 - Nov 2018


True Blue Hospitality

• Hospitality
• 1 - 100 Employee

• • Jan 2018 - Jul 2018

  Wyndham Garden Inn

• • Dec 2017 - Jan 2018

  AGM



Courtyard by Marriott

• United States
• Hospitality
• 1 - 100 Employee

• Assistant General Manager

  • Jan 2016 - Dec 2017

  Assist the GM in managing all hotel departments. Assist the GM in managing all hotel departments.


The Inn at Palmetto Bluff, A Montage Resort
• United States
• Hospitality
• 1 - 100 Employee
• Reservations Agent

  • Sep 2015 - Jan 2016


Fairfield Inn & Suites by Marriott

• Hospitality
• 700 & Above Employee

• Front Office Manager

  • Mar 2014 - Sep 2015

  Assists General Manager in day-to-day functions of the hotel including operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures. Manage and monitor activities of all employees in the Front Office department making sure they adhere the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed. Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise. Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication. Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Show less



Sundance Transportation

• United States

• Dispatcher/ Marketing Manager

  • Aug 2012 - May 2014

  Finding loads to transport for the company. Assist driver with any needs. Market the company. Finding loads to transport for the company. Assist driver with any needs. Market the company.



Under Armour

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Oct 2013 - Mar 2014

  Greeted customers and determined their needs and wants. Recommended merchandise to the customer based on requirements. Advice customer on care and provide advice on merchandise. Answered customers' questions and concerns. Accurately secured transactions with different forms of payment. Greeted customers and determined their needs and wants. Recommended merchandise to the customer based on requirements. Advice customer on care and provide advice on merchandise. Answered customers' questions and concerns. Accurately secured transactions with different forms of payment.



Haig Point Club and Community Association

• Front Desk Agent

  • Feb 2012 - Aug 2012

  Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Show less

• Assistant Operations Supervisor

  • Dec 2009 - Feb 2012

  Managed housekeepers and acted as housekeeping supervisor. Assisted in daily day-to-day functions of the hotel. Managed housekeepers and acted as housekeeping supervisor. Assisted in daily day-to-day functions of the hotel.