Experience

NATIONWIDE RECOVERY SERVICE, INC.

• United States
• Outsourcing/Offshoring
• 1 - 100 Employee

• Loss Mitigation Specialist

  • Jul 2022 - Present

  - 146% call quota achieved by first round of audits.- 88.6% quicker after call work time than standard.- Maintain 100% audit score on every random call audit.- Resolve accounts and lead conversations to collect payments using SPIN. - 146% call quota achieved by first round of audits.- 88.6% quicker after call work time than standard.- Maintain 100% audit score on every random call audit.- Resolve accounts and lead conversations to collect payments using SPIN.



Instacart

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Grocery Shopper

  • Apr 2021 - Present

  - Provide 100% customer satisfaction through the entire sale cycle.- Maintain minimum 4.70 Shopper rating to access relevant batches.- Create trust with customers by exceeding expectations and resolving life issues. - Provide 100% customer satisfaction through the entire sale cycle.- Maintain minimum 4.70 Shopper rating to access relevant batches.- Create trust with customers by exceeding expectations and resolving life issues.



CourseCareers

• United States
• E-Learning Providers
• 700 & Above Employee

• Sales Development Student

  • Aug 2022 - Nov 2022

  Sales Development Intern CourseCareers | Full-TimeCourseCareers is an intensive online three-month course in technology sales development. I studied three books including How to Win Friends and Influence People, Fanatical Prospecting, and SPIN Selling.I learned everything about the basics of sales development to prepare myself for a SDR position.Sales Terminology, Org Structure, Ideal Customer Profiles, Buyer Personas, Sales Cycles, Prospecting, Researching, Cadence, SPIN, BANT, Cold Emailing, Cold Calling, LinkedIn Outreach, Salesforce CRM, SalesLoft, Zoominfo, Etc.



American Income Life Insurance Company

• United States
• Insurance
• 700 & Above Employee

• Benefits Specialist

  • May 2022 - Jul 2022

  - Researched, outreached, and led prospects to discovery calls to close insurance deals using questioning framework.- Cold called 100+ prospects daily.- Helped manager write most ALP in first month of business. - Researched, outreached, and led prospects to discovery calls to close insurance deals using questioning framework.- Cold called 100+ prospects daily.- Helped manager write most ALP in first month of business.



LongHorn Steakhouse

• Restaurants
• 700 & Above Employee

• Restaurant Crew Member

  • Sep 2020 - Apr 2021

  - Ensured profitable pipeline of guests by providing outstanding service and expedient seating.- Accelerated table turnover by making staff aware of guest turning signals.- Increased sales by 20% in February by creating a systematic way of bussing tables - Ensured profitable pipeline of guests by providing outstanding service and expedient seating.- Accelerated table turnover by making staff aware of guest turning signals.- Increased sales by 20% in February by creating a systematic way of bussing tables