Timothy Donoghue
Chief Operating Officer at TIO International- Claim this Profile
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Topline Score
Bio
Kerrin Waters
Tim moves mountains. As a business leader Tim asks the right questions and has the ability to look at the immediate, mid and long term nature of the business to get the job done. This is coupled with the skill of remaining human and delivered with a glorious sense of humour. Tim is an round super person to work for and alongside.
Brinkly O'Brien
Few people have the opportunity to report to a manager who is also a coach and mentor—but I did when I worked with Tim. Tim is part operational genius, and part marketing savant. With a manager and leader like Tim; one feels consistently inspired, and motivated to do bigger and better things in and out of work. Working with Tim was an absolute joy and I am so thankful I had the opportunity to learn from such a seasoned marketing and operations professional. When Tim joined our organization, the entire team was uplifted, and challenged to reach new goals, which were set higher by our fearless leader. I recommend Tim for any company in need of reaching new heights, turning things around or really any challenge needing to be solved. He is an absolute rockstar! -Brinkly O'Brien
Janusz Stabik
Tim is an exceptional leader, manager and a top bloke too. He’s a great communicator, personable, empathetic and inspirational. He runs a tight ship and leads through example with a strong set of core, intrinsic values. It’s been an absolute pleasure working with Tim over the past couple of years, and I look forward to many more years working in collaboration with him too.
Kerrin Waters
Tim moves mountains. As a business leader Tim asks the right questions and has the ability to look at the immediate, mid and long term nature of the business to get the job done. This is coupled with the skill of remaining human and delivered with a glorious sense of humour. Tim is an round super person to work for and alongside.
Brinkly O'Brien
Few people have the opportunity to report to a manager who is also a coach and mentor—but I did when I worked with Tim. Tim is part operational genius, and part marketing savant. With a manager and leader like Tim; one feels consistently inspired, and motivated to do bigger and better things in and out of work. Working with Tim was an absolute joy and I am so thankful I had the opportunity to learn from such a seasoned marketing and operations professional. When Tim joined our organization, the entire team was uplifted, and challenged to reach new goals, which were set higher by our fearless leader. I recommend Tim for any company in need of reaching new heights, turning things around or really any challenge needing to be solved. He is an absolute rockstar! -Brinkly O'Brien
Janusz Stabik
Tim is an exceptional leader, manager and a top bloke too. He’s a great communicator, personable, empathetic and inspirational. He runs a tight ship and leads through example with a strong set of core, intrinsic values. It’s been an absolute pleasure working with Tim over the past couple of years, and I look forward to many more years working in collaboration with him too.
Kerrin Waters
Tim moves mountains. As a business leader Tim asks the right questions and has the ability to look at the immediate, mid and long term nature of the business to get the job done. This is coupled with the skill of remaining human and delivered with a glorious sense of humour. Tim is an round super person to work for and alongside.
Brinkly O'Brien
Few people have the opportunity to report to a manager who is also a coach and mentor—but I did when I worked with Tim. Tim is part operational genius, and part marketing savant. With a manager and leader like Tim; one feels consistently inspired, and motivated to do bigger and better things in and out of work. Working with Tim was an absolute joy and I am so thankful I had the opportunity to learn from such a seasoned marketing and operations professional. When Tim joined our organization, the entire team was uplifted, and challenged to reach new goals, which were set higher by our fearless leader. I recommend Tim for any company in need of reaching new heights, turning things around or really any challenge needing to be solved. He is an absolute rockstar! -Brinkly O'Brien
Janusz Stabik
Tim is an exceptional leader, manager and a top bloke too. He’s a great communicator, personable, empathetic and inspirational. He runs a tight ship and leads through example with a strong set of core, intrinsic values. It’s been an absolute pleasure working with Tim over the past couple of years, and I look forward to many more years working in collaboration with him too.
Kerrin Waters
Tim moves mountains. As a business leader Tim asks the right questions and has the ability to look at the immediate, mid and long term nature of the business to get the job done. This is coupled with the skill of remaining human and delivered with a glorious sense of humour. Tim is an round super person to work for and alongside.
Brinkly O'Brien
Few people have the opportunity to report to a manager who is also a coach and mentor—but I did when I worked with Tim. Tim is part operational genius, and part marketing savant. With a manager and leader like Tim; one feels consistently inspired, and motivated to do bigger and better things in and out of work. Working with Tim was an absolute joy and I am so thankful I had the opportunity to learn from such a seasoned marketing and operations professional. When Tim joined our organization, the entire team was uplifted, and challenged to reach new goals, which were set higher by our fearless leader. I recommend Tim for any company in need of reaching new heights, turning things around or really any challenge needing to be solved. He is an absolute rockstar! -Brinkly O'Brien
Janusz Stabik
Tim is an exceptional leader, manager and a top bloke too. He’s a great communicator, personable, empathetic and inspirational. He runs a tight ship and leads through example with a strong set of core, intrinsic values. It’s been an absolute pleasure working with Tim over the past couple of years, and I look forward to many more years working in collaboration with him too.
Experience
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TIO International
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Australia
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Advertising Services
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1 - 100 Employee
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Chief Operating Officer
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Jan 2021 - Present
- Translate & execute board strategy across UK, IRL, USA, CA, ANZ- Direct line management of SLT (Growth, Consulting, Digital, and CS)- Champion TIO culture, and overseeing employer brand- Coach, mentor, and monitor SLT to execute individual objectives- Drive operational efficiencies in each region (resourcing, vendors, SOPs)- Increase NPS via a strong VoC focus and TIO CX standards- Oversee TIO's LMS content production & event schedule globally - Global budget setting & management
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Global Operations Director
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Apr 2020 - Jan 2021
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Clickoo
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Managing Director (UK)
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Jan 2019 - Apr 2020
Achievements include:- Sales Retained Revenue +26% YoY- EBIT +96% YoY- 95% Strategy Stretch Initiatives DeliveredAccountabilities:• Creation of the CEO’s Vision into comprehensive group corporate strategy• Delivery of Clickoo’s Corporate Strategy• Ensuring the company operates within company policy• Providing strategic advice to CEO ensuring accurate view of marketing/company’s future• Monitoring and promoting Clickoo’s culture• Building and maintaining an effective Senior Leadership Team• LMA for Finance Director, Growth Director & Operations Director
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Head Of Operations
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Jan 2017 - Jan 2019
Working alongside the MD, I was tasked with leading the (Premier Top 3%) rapidly growing Digital Marketing Agency with a client portfolio with the likes of Apple, Honeywell, Screwfix, Pro-Direct, Trunki, Cambridge University etc. through a dynamic overhaul phase. The aim is to streamline the business, diversify the product offering and ensure the agency was fit for the next stage of rapid growth. Achievements include: - 20% increase in efficiency/profitability - Acquisition of agencies 2 largest clients, Circa £1m LTVs - AOV + 17%Organisational CI: - Product Diversification - Service Delivery Evolution - Sales & Marketing function overhaul - Expansion Strategy - Company Restructure - IT System upgrades (CRM, Reporting Platforms, Integration Platforms)Managing Agency End To End Operations: - Finance (P&L, Net Profit Margins, Expenditure) - Client Services (Account Management, On-boarding, Accounts Payable) - Resourcing (Full Employee Lifecycle, performance KPI setting/managment) - Sales/Marketing (Efficiencies on Marketing Budgets, Sales conversion performance) - Supplier/Affiliate Management (Google, Facebook, Twitter)
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Bruntwood
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United Kingdom
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Real Estate
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300 - 400 Employee
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Commercial Property Manager
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Mar 2014 - Jan 2017
5 Manchester City Centre Sites: - People Management (FOH & FM)- Operational Management (PPM & Reactive)- Contractor Management - Risk & Compliance Management - Customer Account Management- Finance/Service Charge Management- Assisting in Building Disposals - Lease Renewal/Expiry- Project Support (Development & Refurbishment)- KPI & SLA Service Delivery- Concept Evolution Reporting- Events Management- Sales Viewings- IOSH CertifiedSystems: Salesforce, Concept Evolution, Basware, Riskwise, Esense, ePeople, eRecruit.
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Customer Service Manager
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Sep 2013 - Mar 2014
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Front of House Supervisor
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May 2012 - Sep 2013
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Receptionist
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Aug 2011 - May 2012
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Accor
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France
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Hospitality
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700 & Above Employee
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Customer Services
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Feb 2009 - Jul 2011
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Education
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2004 - 2008
Aquinas College - Perth Western Australia
Community
