Infrastructure Manager

• May 2023 - Present

Infrastructure Manager

• Oct 2019 - May 2023

Manage a team of 8 direct reports. We are responsible for: - Data Center (Both Primary and DR) - Hybrid Cloud Infrastructure (Primarily Azure) - Storage (Pure and NetApp) - Server Virtualization (VMWare running on Cisco UCS) - Backups and Replication (Veeam and Zerto) - GeneSys Phone/Contact Center Admin and Engineering - Branch (21 locations) and Data Center Connectivity (To include SD-WAN and firewall) - Network Architecture - O365 Management - Windows Server Management - Directory Services (Active Directory, LDAP etc.) Show less

Information Systems Manager - Platform Operations Team

• May 2018 - Oct 2019

The Platform Operations Team consisted of: - Windows Systems Administrators- Oracle Database Administrators- UST Global Patching EngineersThis team was responsible for: - Corporate DFS-R infrastructure- Server security patching- Internal and external DNS- Oracle database administration- 24/7 frontline support- Active Directory management - Provide third level ticket escalation support- Windows Server administration

Systems Administrator III

• Oct 2015 - May 2018

- Manage the Ferguson DFSr (Distributed File System Replication) infrastructure- Configure corporate Active Directory- Serve as a technical resource on IT related projects- Manage HP blades utilizing OneView- Train and mentor new junior members- Configure and manage internal DNS- Verify F5 configurations related to directory services- Edit virtual server configurations in vSphere 5.5- Responsible for the management of Windows servers (2008, 2012R2 and 2016)

Windows Administrator

• Jan 2015 - Sep 2015

- Manage the Ferguson DFSr (Distributed File System with Replication) infrastructure - Serve as a technical resource on IT related projects - Manage HP blades utilizing OneView - Train and mentor new junior members - Edit virtual server configurations in vSphere 5.5 - Manage the Ferguson DFSr (Distributed File System with Replication) infrastructure - Serve as a technical resource on IT related projects - Manage HP blades utilizing OneView - Train and mentor new junior members - Edit virtual server configurations in vSphere 5.5

IT Consultant

• Aug 2014 - Dec 2014

Worked onsite for Deloiite - Served as project engineering resource for site migration projects - Worked with various teams to plan and coordinate project related changes - Helped resolve issues related to F5 configuration - Analyzed existing project documentation and created any needed documents Worked onsite for Deloiite - Served as project engineering resource for site migration projects - Worked with various teams to plan and coordinate project related changes - Helped resolve issues related to F5 configuration - Analyzed existing project documentation and created any needed documents

Consultant

• Jul 2014 - Aug 2014

- Created Windows 2008R2 and 2012 virtual servers utilizing VMware 5.5 - Installed and configured IIS 7.5 - Worked with software developers to deploy web code and troubleshoot deployment issues - Configured and maintained local team AD domain - Installed and configured customer developed software and websites using sparse documentation - Created Windows 2008R2 and 2012 virtual servers utilizing VMware 5.5 - Installed and configured IIS 7.5 - Worked with software developers to deploy web code and troubleshoot deployment issues - Configured and maintained local team AD domain - Installed and configured customer developed software and websites using sparse documentation

Corporate IT Director

• Jul 2012 - Jul 2014

- Managed corporate IT budget - Served as corporate liaison to all IT related hardware and software business partners - Served as a vital member of the corporate acquisition team - Managed several large scale projects - Managed a geographically dispersed team of IT technicians - Deployed and configured all corporate Watchguard security appliances - Worked with ShoreTel contractors to deploy and configure multi-site VOIP system - Interviewed and hired new associates as needed - Worked with corporate executives to develop strategic IT goals and plan for future growth - Trained and mentored junior team members - Provided regular feedback to direct reports Show less

Avionics IT

• Dec 2011 - Jul 2012

IT Manager

• Aug 2010 - Dec 2011

Managed IT operations for a multi-site auto dealership group. Managed IT operations for a multi-site auto dealership group.

Web & Systems Engineer

• Jun 2007 - Apr 2008

- Managed business critical IIS web farms - Configured and managed F5 LTM appliances - Worked with development team members to deploy code - Managed corporate Active Directory - Migrated servers from Windows 2000 to 2003 - Created network diagrams using Microsoft Visio - Responsible for network troubleshooting - Worked with programmers to isolate code and configuration issues - Managed business critical IIS web farms - Configured and managed F5 LTM appliances - Worked with development team members to deploy code - Managed corporate Active Directory - Migrated servers from Windows 2000 to 2003 - Created network diagrams using Microsoft Visio - Responsible for network troubleshooting - Worked with programmers to isolate code and configuration issues

Systems Engineer

• Nov 2000 - Jun 2007

CTM

• Feb 1993 - Jan 2001