Experience

MiTek USA

• United States
• Construction
• 200 - 300 Employee

• Technical Support Representative

  • Jun 2019 - Present

  On-Site and remote configuration and support of software implementation and upgrades. Second Tier support of MiTek Building Information Management and Business Management software. Trained power users during go-live and remote support, post go-live. Part of collaborative team responsible for stress testing new software features/fixes and documenting bugs for escalation to programming team. On-Site and remote configuration and support of software implementation and upgrades. Second Tier support of MiTek Building Information Management and Business Management software. Trained power users during go-live and remote support, post go-live. Part of collaborative team responsible for stress testing new software features/fixes and documenting bugs for escalation to programming team.



Various Pepperidge Farm Distributors

• Greater St. Louis Area

• Merchandiser

  • Jan 2013 - Jun 2019

  For various route owners, I deliver product to grocery stores in company vehicles, according to shelf needs. Managing inventory at the warehouse, in the truck and in stores to prevent out-of-stock situations and prevent excess inventories Forming and maintaining relationships with various store managers, assistant managers, receivers and other vendors, to ensure good communication about promotions, new products and maintain general work flow. For various route owners, I deliver product to grocery stores in company vehicles, according to shelf needs. Managing inventory at the warehouse, in the truck and in stores to prevent out-of-stock situations and prevent excess inventories Forming and maintaining relationships with various store managers, assistant managers, receivers and other vendors, to ensure good communication about promotions, new products and maintain general work flow.



Billy Goat Potato Chip Company

• St. Louis City County, Missouri, United States

• Operations Manager

  • Feb 2017 - Aug 2017

  Served as part of the management team responsible for daily operations in production. I oversaw shipping, receiving, inventory, production, and employee hiring and oversight. Drove initiative resulting in significant improvements to worker safety and compliance with OSHA regulations resulting in significantly reduced risk of liability Served as part of the management team responsible for daily operations in production. I oversaw shipping, receiving, inventory, production, and employee hiring and oversight. Drove initiative resulting in significant improvements to worker safety and compliance with OSHA regulations resulting in significantly reduced risk of liability



Pinpoint International, LLC

• Greater St. Louis Area

• Warehouse Manager

  • Apr 2015 - Mar 2016

  Managed the receiving and warehousing of embroidery machine parts and embroidery supplies. Prepared and modified products, pulled orders and packed orders for shipping to customers worldwide, using UPS Worldship, FedEx online, USPS and DHL. Conducted regular inventories of existing stock and coordinated reconciliation of disparities with the purchaser and vendors. Managed the receiving and warehousing of embroidery machine parts and embroidery supplies. Prepared and modified products, pulled orders and packed orders for shipping to customers worldwide, using UPS Worldship, FedEx online, USPS and DHL. Conducted regular inventories of existing stock and coordinated reconciliation of disparities with the purchaser and vendors.



Washington University Medical Center

• Greater St. Louis Area

• Medical Records Clerk - Adult Internal Medicine

  • Mar 2010 - Nov 2012

  Collected, organized, scanned, distributed, and maintained patient medical records, both in paper form and electronically via custom software. Coordinated with various nursing staff to ensure that physical charts were in the right places at the right times for clinic or treatment appointments. Accurately and swiftly updated electronic charts with the generation of new records. Managed communications to my department from the Medical Oncology Department, Bone Marrow Transplant Department, and Siteman Cancer Center. Show less



Electroplastics, Inc

• Greater St. Louis Area

• Technical Sales/Technical Advisor

  • May 2007 - Nov 2009

  Designed low-voltage electric radiant heat systems and quoted customers using Autodesk CAD LT and Microsoft Office. Fielded calls from end users and electrical professionals, to help them solve technical problems with existing systems. Traveled nationally for trade shows, distributor events, new distributor technical training, and technical assistance at large installs. Designed low-voltage electric radiant heat systems and quoted customers using Autodesk CAD LT and Microsoft Office. Fielded calls from end users and electrical professionals, to help them solve technical problems with existing systems. Traveled nationally for trade shows, distributor events, new distributor technical training, and technical assistance at large installs.