Experience

Dynamic Pro Inc, DPI

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Project Manager

  • Jan 2017 - Present

  Provides project management services for assigned projects including the creation and maintenance of project management documentation Provides analysis of relevant policies, rules and procedures Creates and updates standard operating procedures and instituting process improvement for the proper execution of business process Develops and implements quality assurance and risk management plans Provides variance estimation to ongoing research projects Provides statistical analysis for workforce management engagements to assess the gap between staffing demand and supply functions Facilitates subject matter expert (SME) panel evaluations for Department of Housing and Urban Development Ensures subject matter experts consensus discussions conducted and documented Coordinates technical evaluation panels and source selection activities for Best Value and Lowest Technical Acceptable Provides documentation using the factors stated in the solicitation for reporting information excluding inconsistent and unnecessary statements and conclusions Show less



Global Health College

• United States
• Higher Education
• 1 - 100 Employee

• Data Analysis and Information Coordinator

  • Nov 2014 - Present

  Provides Institutional level reporting for federal and state agencies Develop, document, and monitor performance for strategies in support of the Campus Effectiveness Plan Supports decision making, planning, and reporting with statistical analysis of faculty, staff, and student satisfaction surveys Formalizes policies and procedures to meet all government regulations and accreditation standards Design, implement and summarize faculty and student surveys for roadmaps Conducts meetings for documentation and implementation of organizational strategies in response to survey results Manages end user engagement with various survey platforms and learning management system Summarizes institutional and survey data Provides end-to-end stakeholder satisfaction feedback Develops dashboards for internal meetings and status reports regarding student performance and faculty satisfaction Produces data visualizations for marketing materials Develops, enhances, and maintains information and data in coordination with IT department Manages all federal and state reporting requirements Leads projects in response to requests for information and performance updates to local, state, and federal agencies Process recertification documents for accreditation of programs and school (ACICS and ACEN) Utilize statistical software to generate reports and analyze data Provide information and analysis to support administrative decision Design and conduct special studies and surveys at the request of the President, Vice President, and Directories of Nursing Prepares and maintains institutional data for IPEDS (Dept. of Ed.) Prepares oral and written presentations and reports Developing, enhancing, and maintaining information and data of all types to support decision making, planning, and reporting Provides information and analysis to support administrative decision making, strategic planning, and strategic initiatives Show less



Xykon Consulting

• Project Coordinator

  • Sep 2014 - Jun 2015

  Manage communications between clients and developers Help craft and explain requirements to engineers Test solutions provided by engineers and present them to clients Meet frequently with existing clients Conduct training for developed solutions Manage support ticketing system Manage communications between clients and developers Help craft and explain requirements to engineers Test solutions provided by engineers and present them to clients Meet frequently with existing clients Conduct training for developed solutions Manage support ticketing system



Tuskegee University

• United States
• Higher Education
• 700 & Above Employee

• Instructor

  • May 2014 - Jul 2014

  Prepare and select GRE exam preparation material Instruct undergraduate student on varies test taking techniques Individual interaction based on knowledge, background and participation of the student Prepare and select GRE exam preparation material Instruct undergraduate student on varies test taking techniques Individual interaction based on knowledge, background and participation of the student



Auburn University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Teaching/Research Assistant

  • Aug 2008 - Jul 2013

  Graduate level research in Probability Theory with concentration on capital asset pricing models Perform analysis and data management using statistical software (SAS) Instructor of Pre-calculus and Calculus I Computer based course instruction using MyMathLab Lead students through the process of developing problem-solving skills Effectively use Banner to administer university instructional policies Develop the schedule and the structure of instructional plans to prepare students for uniform exams Accurate documentation and report preparation following university policies Operate office hours for student access exceeding university policy Data cleaning and data entry from various financial aid databases Show less



Delta Air Lines, Inc

• Germany
• Business Consulting and Services

• Electronic Ticketing/Prepaid Coordinator

  • Jan 2004 - Nov 2006

  Problem solve for department support representatives needing assistance Analyze and solve problems for internal and external customers Handle all currency exchange rates for international clients Process information reports and update daily spreadsheets Research various contracts for information using the company database Insure compliance with DOT requirements Problem solve for department support representatives needing assistance Analyze and solve problems for internal and external customers Handle all currency exchange rates for international clients Process information reports and update daily spreadsheets Research various contracts for information using the company database Insure compliance with DOT requirements



Delta Air Lines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Specialty Sales and Support Representative

  • Jan 2000 - Dec 2003

  Provide support to internal customers needing assistance with procedures and formats Enhance job knowledge of front line personnel Support domestic and international off-site locations Assist and negotiate international fares for travel agencies Process refunds of wholly unused and partially used fares and for irregular operations Attend team meetings and/or training courses to assist with implementation and support of new policies and procedures Provide support to internal customers needing assistance with procedures and formats Enhance job knowledge of front line personnel Support domestic and international off-site locations Assist and negotiate international fares for travel agencies Process refunds of wholly unused and partially used fares and for irregular operations Attend team meetings and/or training courses to assist with implementation and support of new policies and procedures