Experience

Jumpgate Solutions, LLC

• United States
• Software Development
• 1 - 100 Employee

• Senior Program Manager

  • Apr 2021 - Present

  Lead the design, development, and implementation of all projects by developing quality project plans, estimate and allocate resources, monitor project execution, and ensure budgets and timelines are met. Manage cross-functional teams and oversee the dependencies for complex projects across multiple functions and business units. Communicate consistently and effectively both with internal leaders and clients, including leading and participating in team stand-up meetings. Identify and solving risks and issues, collaborating with the team to mitigate and remove barriers to progress . Oversee the technology execution across all areas to ensure business outcomes are delivered to expectations. Coordinate across team leaders to ensure scope that is technically feasible. Show less



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Analytics Manager

  • Mar 2020 - Apr 2021

  Leading a high functioning team of SAS Developers that create testing plans, test cases, and then test large consumer files used for a highly confidential remediation program that assures the accuracy of all loans for our Wells Fargo customers. We work with extremely complex methodologies through this process to assure all loans are being created and managed accurately throughout the life of the loan. All employees on this team are required to have an extensive background requirement search and are held to the highest level of confidentiality to keep our customers data confidential. We use daily standup meetings to run through our progress and to discuss issues as they may occur. Show less



Telligen

• United States
• Health, Wellness & Fitness
• 300 - 400 Employee

• Software Development Manager

  • Apr 2017 - Jun 2019

  Organized, prioritized, and oversaw CMS (Center for Medicaid Services) application requirements for nursing homes in 50 states as well as long term care, health rehabilitation, and other Long Term Care (LTC) facilities. Coordinated with CMS and government agencies in 50 states for new developments and ongoing support of current applications, while ensuring effective operations to meet customers’ needs. Employed Atlassian products such as Jira and Confluence to manage projects, back log items, and system related issues. Collaborated with internal applications teams, project managers, and CMS for application changes, requirements, priorities, and deliverables. Assured nightly operational processing of all jobs for CMS. Key Achievements: • Attained 99% delivery percentage for all production related releases in last 12 months and reduced defects/setbacks to only one. • Secured larger time window to execute system changes and release new code for end users by introducing multiple automation enhancements for ETL jobs to expedite process of data pull for over 3M transactions. • Allocated and administered departmental budget of $3.5M for staff, software, and contractor services. • Created a new system deploy process that reduced deployment errors to all environments including Alpha, Beta and production by 50%. Show less



Berkley Technology Services

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Billing Implementation and Support Manager

  • Jan 2012 - Dec 2016

  Oversaw and guided team of nine members, including software engineers, software developers(JAVA), data engineer, Sr. BSA, and BA as well as coordinated with contractors. Liaised with applications teams and companies for executing application feeds to system and collecting all policy and billing related information. Designed and deployed balancing routines between online transactional system and Billing Data Repository (BDR) for all management reports to achieve accuracy. Managed critical projects, including two major integration initiatives, multiple billing implementations, and annual SOX-compliance audits. Key Achievements: • Secured over $5B in assets by extending support to 53 independent insurance companies and employing support and enhancement to all Billing systems and applications for all companies. • Reduced support issues and subsequent costs for companies and team by executing automation enhancements and creating more efficient and predictable applications. • Generated $300K in annual cost savings without compromising service levels through highly effective reorganization of operations. • Managed overall departmental budget of $3M for staff, software and contractor services and ensured maximum cost savings for organization. • Improved accuracy and efficiency by designing and employing balancing routines between online transactional system and Billing Data Repository (BDR) utilized for all management reports. Show less

• SR. SOFTWARE DEVELOPMENT/ANALYSIS MANAGER

  • Jun 2007 - Sep 2012

  Formulated and presented technical architectural designs and reporting strategies to director of software engineering services, while recommending possibilities to leverage existing software functionality and introduce new software. Oversaw day-to-day technical needs of 65 associates, including complex security calculations for patient safety applications and ETL processes for extracting data. Key Achievements: • Implemented Agile Methodology at Telligen. including use of point estimation for development and iterative phases of work. • Managed departmental budget of $10.5 million for staff, hardware, software, and contractor services. • Captured data analytics on patient safety events occurring in hospital settings nationwide by employing ICD-9 and ICD-10 codes. • Improved efficiency and reduced help desk calls/tickets by creating and executing SSO (Single Sign On) for multiple applications to allow users to sign on to one network. • Helped create analytic reports tracking Patient Safety events across hospitals nationwide for CMS. These reports were used for hospital healthcare improvements and payments. Show less



Amerus

• United States
• Investment Banking

• Director IT Management

  • Jun 2006 - Apr 2007

  Directed the activities of 10 developers and BSAs specializing in business analysis, investment reporting and technology functions. Provided oversight and accountability for all technical support, new development and maintenance of investment and accounting systems. Developed and recommended technical architectural designs and reporting strategies to the VP of Operations & Technology. Recommended ways to leverage existing software functionality and introduced new software to meet business requirements. Developed procedures for software testing, implementations and coordinated SOX testing. • Directed the Information Management team activities for the support and development of applications storing over $20 billion in assets. • Oversaw the technical needs of 60 to 70 associates on a daily basis, including complex security calculations for derivatives and structured investments. Technology supported included purchased software, custom applications, custom scripts and programming, scheduling tools, web development, Oracle and SQL database maintenance, Visual Basic, and Crystal reporting. • Lead a team of 10 developers and 2 Business Analyst’s to manage day to day application issues as well as new project releases for enhancements to the product. • Created the use of SSO(Single Sign On) for many of our applications allowing users to only have to sign on once to the network which created greater efficiencies and less help desk calls. Show less



Harley Davidson Financial Services

• United States
• Financial Services
• 400 - 500 Employee

• IT Senior Applications Development Manager

  • Dec 2002 - Jun 2006

  Managed enterprise IT Applications Development in multiple locations including Carson City, NV, and Dallas, TX, for all Harley-Davidson Financial Development. Developed new applications and supported existing applications for over 600 business users and 700 dealerships worldwide. Oversaw a team of 10 to 15 who were responsible for development of a wide diversity of applications which ranged from Siebel, Oracle, BEA Weblogic, to IBM Websphere and J2EE. Managed all development contractor resources both onsite and remotely along with responsibility for a $7.5 million budget, as well as oversight of eight to ten critical projects and routine maintenance tasks annually. Developed both the strategic and tactical direction of the Applications Development department. Show less