Experience

Craddock Terry Hotel & Event Center

• United States
• Hospitality
• 1 - 100 Employee

• C.E.O (Chief Experience Officer) Manager

  • Nov 2012 - Present

  To interact with the guests. Handle complaints, ensure proper customer service was given to the guest. Make the guest feel as if they are *One of a Kind*

• Front Desk Manager

  • Sep 2010 - Nov 2012

  Schedules, Payroll, Revenue Management.Interact with the guests and their loved ones.Take the hotel mascot Buster Brown for walks.

• Night Auditor

  • May 2010 - Sep 2010

  To ensure Guests are safe at night.Process credit cards and to do some management paperwork.Check Guests In and Check Guests OutWake-Up calls.



Clinique

• Personal Care Product Manufacturing
• 700 & Above Employee

• PC Specialist

  • Jan 2012 - Present

  Going to stores and helping the ladies at the counter boost their sales. Do makeovers on clients that were booked prior with the ladies at the store. Explaining products and the application of the product. I travel to Belk & Macy stores. Going to stores and helping the ladies at the counter boost their sales. Do makeovers on clients that were booked prior with the ladies at the store. Explaining products and the application of the product. I travel to Belk & Macy stores.



Holiday Inn Express

• Hospitality
• 700 & Above Employee

• Assistant General Manager

  • May 2006 - Feb 2010

  Payroll, Schedules, Inventory, Revenue Management, Customer Service Training. Sales including Trade Shows to promote the property. Check In & Out Guests. Empolyee Incentives. Ensure that the moral is high. Manager Receptions Payroll, Schedules, Inventory, Revenue Management, Customer Service Training. Sales including Trade Shows to promote the property. Check In & Out Guests. Empolyee Incentives. Ensure that the moral is high. Manager Receptions



Belk

• United States
• Retail
• 700 & Above Employee

• Clinique

  • Jul 2004 - Jan 2006

  To do mini-makeovers, product demos and displays of the product. To encourage customers to get a Belk charge. To give complete customer service and satisfaction to the customers. To do mini-makeovers, product demos and displays of the product. To encourage customers to get a Belk charge. To give complete customer service and satisfaction to the customers.



Chico's FAS, Inc.

• United States
• Retail
• 700 & Above Employee

• Assistant General Manager

  • Sep 2003 - Jul 2004

  Customer Service Training Payroll Floor Moves & Displays of Merchandise Customer Service Training Payroll Floor Moves & Displays of Merchandise



Holiday Inn Express

• Hospitality
• 700 & Above Employee

• Front Desk Agent

  • Dec 1999 - Sep 2001

  Make cookies, coffee, ensure the lobby and bathrooms were in a proper manner. Interact with the Guests and make them Happy. Check the Guests In & Out. Verify the Guests reservations. Call around to other hotels to see about their availability for the day. Make cookies, coffee, ensure the lobby and bathrooms were in a proper manner. Interact with the Guests and make them Happy. Check the Guests In & Out. Verify the Guests reservations. Call around to other hotels to see about their availability for the day.