Tim Claes
Managing Partner/Head of PM at humain.ai | matter more- Claim this Profile
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Bio
Laurens Primusz
The most textbook example-like projects I did when we worked at the same company were always with Tim. He has a structured and customer-centric approach, while at the same time keeping the project team happy. His clear, open and pleasant communication style facilitates this, and I enjoyed working with Tim on many occasions.
Guus Krabbenborg
If you want to deliver professional services to customers today, you need much more than just product knowledge. That was the main reason that Tim took the initiative to organise a workshop for all his Infront colleagues to improve their soft skills. He is now the central point at that organisation for further skills improvement. A great step towards turning Infront customers into long term partners.
Andy Wu
Tim is a good professional to work with. When I worked with Tim on a difficult project - SHDSL gateway, as program manager Tim always provided the support to the team wherever there was an issue. His vision and decision making helped the team to make a success in the project.
Laurens Primusz
The most textbook example-like projects I did when we worked at the same company were always with Tim. He has a structured and customer-centric approach, while at the same time keeping the project team happy. His clear, open and pleasant communication style facilitates this, and I enjoyed working with Tim on many occasions.
Guus Krabbenborg
If you want to deliver professional services to customers today, you need much more than just product knowledge. That was the main reason that Tim took the initiative to organise a workshop for all his Infront colleagues to improve their soft skills. He is now the central point at that organisation for further skills improvement. A great step towards turning Infront customers into long term partners.
Andy Wu
Tim is a good professional to work with. When I worked with Tim on a difficult project - SHDSL gateway, as program manager Tim always provided the support to the team wherever there was an issue. His vision and decision making helped the team to make a success in the project.
Laurens Primusz
The most textbook example-like projects I did when we worked at the same company were always with Tim. He has a structured and customer-centric approach, while at the same time keeping the project team happy. His clear, open and pleasant communication style facilitates this, and I enjoyed working with Tim on many occasions.
Guus Krabbenborg
If you want to deliver professional services to customers today, you need much more than just product knowledge. That was the main reason that Tim took the initiative to organise a workshop for all his Infront colleagues to improve their soft skills. He is now the central point at that organisation for further skills improvement. A great step towards turning Infront customers into long term partners.
Andy Wu
Tim is a good professional to work with. When I worked with Tim on a difficult project - SHDSL gateway, as program manager Tim always provided the support to the team wherever there was an issue. His vision and decision making helped the team to make a success in the project.
Laurens Primusz
The most textbook example-like projects I did when we worked at the same company were always with Tim. He has a structured and customer-centric approach, while at the same time keeping the project team happy. His clear, open and pleasant communication style facilitates this, and I enjoyed working with Tim on many occasions.
Guus Krabbenborg
If you want to deliver professional services to customers today, you need much more than just product knowledge. That was the main reason that Tim took the initiative to organise a workshop for all his Infront colleagues to improve their soft skills. He is now the central point at that organisation for further skills improvement. A great step towards turning Infront customers into long term partners.
Andy Wu
Tim is a good professional to work with. When I worked with Tim on a difficult project - SHDSL gateway, as program manager Tim always provided the support to the team wherever there was an issue. His vision and decision making helped the team to make a success in the project.
Credentials
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Prosci® Certified Change Practitioner - Delivered by Nexum Group
ProsciDec, 2021- Nov, 2024
Experience
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humain.ai | matter more
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Belgium
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IT Services and IT Consulting
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1 - 100 Employee
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Managing Partner/Head of PM
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Mar 2023 - Present
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RoboRana Group
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Belgium
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Software Development
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1 - 100 Employee
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Program Manager/Management consultant
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Aug 2022 - Present
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Thrive Management Comm. V
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Belgium
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Strategic Management Services
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Managing Partner
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Dec 2015 - Present
Pushing your growth. Structurizing by intense involvement. Going deeper and further every day. Fields: Program management, change management, project management, product management, Team lead, Tactical Advise. > Chapter Lead Program & Change Management @ Business Elements > Tribe lead services/Head of Operations @ Business Elements > Senior Project Manager @ Business Elements > Business Project Management/Manager operations@ Admiral Dynamics > Business Project Management @ Cronos Groep/Infront - Microsoft Dynamics (CRM) projects (NBN, Voka, Deltalight, Pauwels, Unia/Myria, Lamifil, Immobel, VSM Belgium, Protime, Cores, Co-Valent, Orfit, De Lijn...) > Business Project Management @ Essent.be - Project Manager Flix (Home automation/IOT). (http://www.flixbyessent.be/nl) - Implementation Selligent platform (Marketing automation tooling) - Contact Center offshoring - Dunning improvements - Gridfee reconciliation - Manager ai Business analysts > Senior consultant @ Sildi (http://www.sildi.be) Show less
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Business Elements
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Belgium
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IT Services and IT Consulting
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1 - 100 Employee
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Chapter Lead Program & Change Management
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Nov 2021 - Aug 2022
Focus on growing the business line for Project, Program and Change Management aiming for quality assurance.
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Head Of Operations
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Jan 2020 - Nov 2021
Managing the operational squads and key projects.
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Ometa
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Belgium
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IT Services and IT Consulting
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1 - 100 Employee
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Manager Operations
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Nov 2014 - Sep 2015
Structurize pmo and build project management for the organization End-to-end project management for strategic accounts Direct lead of 15 fte's (Developers & Project managers) Solution management (Increase productivity & focus on innovation) CEO's right hand Structurize pmo and build project management for the organization End-to-end project management for strategic accounts Direct lead of 15 fte's (Developers & Project managers) Solution management (Increase productivity & focus on innovation) CEO's right hand
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Telenet
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Belgium
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Telecommunications
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700 & Above Employee
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E2E Project Manager
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Mar 2013 - Nov 2014
End to end project management (from concept to handover to operational departments)Scope management (Capturing, negotiating, sign off)stakeholder management (connecting business with IT, Engineering, Suppliers etc)Projects in Mobile/Voice, Fixed internet, Marketing, Regulatory, Customer experience and Infrastructure
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Senior Project Manager P&OI
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Nov 2011 - Feb 2013
Guard milestones, budget, resources and planning of the software deploymentSteering third party development, supplier managementScope managementChallenge and improve daily operations with the project teams
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Altran
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France
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Information Technology & Services
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700 & Above Employee
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Advanced Consultant
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May 2011 - Nov 2014
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Syntigo
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Belgium
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IT Services and IT Consulting
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1 - 100 Employee
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Program Manager DWDM Next Gen
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Jun 2011 - Nov 2011
Lead the project management team to improve their day to day activities Implement change in the organization on short-term and long-term Speedup-project to decrease lead times on current projects Manage critical projects within the DWDM-backbone project. Lead the project management team to improve their day to day activities Implement change in the organization on short-term and long-term Speedup-project to decrease lead times on current projects Manage critical projects within the DWDM-backbone project.
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Technicolor Creative Studios
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United States
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Entertainment Providers
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700 & Above Employee
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Program Manager
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Nov 2008 - Dec 2010
Leading the core team (Edegem and Beijing) during the complete product life cycle of the business gateway portfolio (revenue ~15M) Following and steering of the different project teams at the launch of new products Decision making and accountability during the design completion of the business gateways to reach the planned milestone and guard the budget. Reporting to the steering comitee at every milestone concerning timing, people allocation and budget. Show less
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Product Manager
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Jan 2007 - Dec 2010
Determine the product strategy of the FSA portfolio (filters, splitters and adapters (revenue ~10M). Cost negotiation with the active vendors worldwide (mainly China). Fix the selling prices for the different monetary regions. Technical evaluation of the product based on the applicable standards (ETSI, ITU...). Backing up bid management. Show less
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Scarlet
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Belgium
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Telecommunications
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100 - 200 Employee
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Network Management Center Engineer
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Jul 2003 - Dec 2006
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Project Engineer
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Mar 2003 - May 2003
Implementation project - Microsoft Exchange server Implementation project - Microsoft Exchange server
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Proximus
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Belgium
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Telecommunications
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700 & Above Employee
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Section chief Internet technologies
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Jan 2001 - Jan 2002
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TCSC Engineer (Technical Customer Service Centre)
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Sep 2000 - Sep 2001
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Education
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1996 - 2000
Karel de Grote-Hogeschool
Bachelor, Telecommunications (Electronics) -
2005 - 2008
SCVO Birm
Bachelor, Communications, Management -
2012 - 2012
SM2
ITIL certified, Service Management -
2011 - 2011
Kluwer
Certified, Prince2 -
1990 - 1994
Sint Michiels college
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