Experience

Follow-Me Tracking Solutions

• Netherlands
• Entertainment
• 1 - 100 Employee

• Product Manager

  • Aug 2019 - Present

  • Responsible for product roadmap planning and product strategy & development.• Providing up to date product information and documentation both internally (towards sales, support and marketing team) and externally.• Gathering stakeholder feedback and improve both product user experience (UX) as well as the information provision based on this feedback.• Integrating, updating and coordinating internally used collaboration software (including Jira, Confluence, Salesforce & Slack).• Performing market research. Show less

• Sales and Support Engineer

  • Aug 2018 - Aug 2019

  • Providing Project & client support both on- and offline.• Supporting product development and improving internal communication structure.• Performing (UX) research towards improvement of the Follow-Me Software.Master Thesis research into the feasibility of improving software usability and intuitiveness byimplementing computer vision methods.



Coolblue

• Netherlands
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Salesperson

  • Sep 2017 - Aug 2018

  • Responsible for welcoming customers and providing excellent service. • Advising customers during their purchasing process. • Responsible for the correct processing of payments. • Responsible for welcoming customers and providing excellent service. • Advising customers during their purchasing process. • Responsible for the correct processing of payments.



Faculty of Skills (B Corp)

• Netherlands
• Professional Training and Coaching
• 1 - 100 Employee

• Intern Product Team

  • Sep 2017 - Nov 2017

  Bachelor Thesis research into improving the user experience and usage of the feedback- function within an e-learning platform for communication skills. Bachelor Thesis research into improving the user experience and usage of the feedback- function within an e-learning platform for communication skills.



Ahold Delhaize

• Netherlands
• Retail
• 700 & Above Employee

• Service clerk (Cassièr B)

  • Jun 2011 - Sep 2017

  • Responsible for the correct handling of payments at the cash register and service desk. • Responsible for an active way of selling, providing services and a welcoming attitude towards the customer. • Responsible for preparation, control and closing of cash registers and the shop. • Responsible for the correct handling of payments at the cash register and service desk. • Responsible for an active way of selling, providing services and a welcoming attitude towards the customer. • Responsible for preparation, control and closing of cash registers and the shop.