Experience

Mission Lane

• United States
• Financial Services
• 200 - 300 Employee

• Associate General Counsel, Consumer Regulatory

  • Mar 2022 - Present

  Primary attorney supporting the various Operations groups at Mission Lane. This includes supporting the Fraud group, primarily focusing on credit card transaction disputes (Reg Z), debit card transaction disputes (Reg E), and application fraud/ID Theft claims (FCRA/FACTA). Also provide support for the Collections & Recoveries and the Servicing groups. The areas I support and issues that arise within the Servicing group include, among others, bankruptcy, credit reporting (FCRA), and SCRA/MLA… Show more Primary attorney supporting the various Operations groups at Mission Lane. This includes supporting the Fraud group, primarily focusing on credit card transaction disputes (Reg Z), debit card transaction disputes (Reg E), and application fraud/ID Theft claims (FCRA/FACTA). Also provide support for the Collections & Recoveries and the Servicing groups. The areas I support and issues that arise within the Servicing group include, among others, bankruptcy, credit reporting (FCRA), and SCRA/MLA issues. I also support the Complaints group in responding to regulatory complaints. Lastly, I help manage all litigation matters at Mission Lane. Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Assistant General Counsel & Senior Vice President, Consumer Banking

  • May 2019 - Mar 2022

  Charlotte, North Carolina, United States Primary attorney supporting the Bank's fraud and claims group for all deposit and wire related issues, the fraud detection group, and the fraud collections group. This includes providing legal advice on Reg E claims for deposit transactions and wire claims, business fraud, fraud strategies, account closures, and offsets. Also supporting the Bank's safe deposit box group, providing legal advice for all aspects of the product and related claims. Subject matter expert in EFTA, Reg E, NACHA, UCC… Show more Primary attorney supporting the Bank's fraud and claims group for all deposit and wire related issues, the fraud detection group, and the fraud collections group. This includes providing legal advice on Reg E claims for deposit transactions and wire claims, business fraud, fraud strategies, account closures, and offsets. Also supporting the Bank's safe deposit box group, providing legal advice for all aspects of the product and related claims. Subject matter expert in EFTA, Reg E, NACHA, UCC Article 4A, and parallel state laws.

• Assistant General Counsel & Senior Vice President, Consumer Banking

  • May 2014 - May 2019

  Charlotte, North Carolina Area Primary attorney supporting the Bank’s Collections & Recovery line of business. This includes providing legal advice on internal unsecured and secured collections, estate recovery, HELOC litigation, loss mitigation, and third party collections. Assist the line of business in working with regulators, including the OCC and CFPB. Work with the Bank’s public policy group to help shape potential laws that could impact the Collections line of business. Subject matter expert on federal, state and… Show more Primary attorney supporting the Bank’s Collections & Recovery line of business. This includes providing legal advice on internal unsecured and secured collections, estate recovery, HELOC litigation, loss mitigation, and third party collections. Assist the line of business in working with regulators, including the OCC and CFPB. Work with the Bank’s public policy group to help shape potential laws that could impact the Collections line of business. Subject matter expert on federal, state and local collections laws, including FDCPA, TCPA, UDAAP, FCRA, and parallel state laws.



Leading Edge Recovery Solutions, LLC

• General Counsel

  • Aug 2012 - May 2014

  Managed all aspects of legal and compliance functions. Ensured company was compliant with all applicable consumer related laws and regulations, including the FDCPA, TCPA, FCRA, UDAAP, GLBA, and parallel state laws. Supervised compliance, audit and training departments. Managed all aspects of litigation, including settlement negotiations, mediations, litigation strategy, and outside counsel. Oversaw the company’s Compliance Management System. Drafted and revised compliance policies and… Show more Managed all aspects of legal and compliance functions. Ensured company was compliant with all applicable consumer related laws and regulations, including the FDCPA, TCPA, FCRA, UDAAP, GLBA, and parallel state laws. Supervised compliance, audit and training departments. Managed all aspects of litigation, including settlement negotiations, mediations, litigation strategy, and outside counsel. Oversaw the company’s Compliance Management System. Drafted and revised compliance policies and procedures. Oversaw all aspects of regulatory matters, including regulatory investigations. Reviewed documents used by operations, including letters and notices, to ensure compliance with consumer laws. Provided guidance regarding employment matters, including guidance related to policies and procedures, investigations, and wage and hour matters. Handled all aspects of EEOC charges, including mediations. Reviewed and drafted contracts and agreements, including vendor contracts. Counseled executive team on corporate matters. Show less



Vedder Price

• United States
• Law Practice
• 500 - 600 Employee

• Attorney

  • Sep 2007 - Aug 2012

  Involved in a wide variety of employment and labor litigation and counseling. Substantive areas of experience included Title VII, FMLA, USERRA, ADA, ADEA, FLSA, WARN, FCRA, union trust fund contributions, breach of contract, state leave laws, and parallel state EEO and wage and hour laws. Responsibilities included: counseling clients on various labor and employment issues; conducting and defending depositions; drafting summary judgment briefs, position statements, pleadings, motions, discovery… Show more Involved in a wide variety of employment and labor litigation and counseling. Substantive areas of experience included Title VII, FMLA, USERRA, ADA, ADEA, FLSA, WARN, FCRA, union trust fund contributions, breach of contract, state leave laws, and parallel state EEO and wage and hour laws. Responsibilities included: counseling clients on various labor and employment issues; conducting and defending depositions; drafting summary judgment briefs, position statements, pleadings, motions, discovery requests, research memoranda and settlement agreements; representing clients in settlement conferences, mediations, and fact finding conferences; representing clients in federal and state court and administrative agencies; conducting employee relations related internal investigations; and reviewing employee handbooks and collective bargaining agreements. Show less