Tim Spearin

Director Of Workforce Development at Gas South
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Contact Information
Location
Atlanta, Georgia, United States, GE
Languages
  • French -
  • Spanish -

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Mark Cole

Tim built a comprehensive, industry-leading Quality Assurance function at CredAbility that produced superior customer satisfaction scores and outcomes. He is a bright, detailed-oriented person who always delivers key projects on-time and under budget. During the 7 years we worked together, Tim was one of my most trusted advisors because he consistently provided me an objective view of our organizational strengths and weaknesses. Well-liked and respected by his peers, he is equally comfortable having tough conversations about needed improvements and offering words of encouragement.

Paul Terlemezian

It was an honor and pleasure to have the opportunity to work with Tim in his role as VP of Programs for ASTD Atlanta in 2008. Going into the year it was the postion in my role as President that I was most concerned about. Thanks to Tim's performance it turned into the position that earned awards and recognition for the chapter. He arranged outstanding programs, built a team to support his work and helped make everyone else's job a lot easier. His performance is my fondest memory of that year. He became a trusted and valued friend as well. Thank you, Tim.

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Credentials

  • 5 Choices, Franklin Covey Class
    FRANKLIN COVEY CO
    Dec, 2014
    - Sep, 2024
  • People Fuel Class
    The Energy Project
    Dec, 2014
    - Sep, 2024
  • Myers-Briggs Personality Type Indicator (MBTI)
    Otto Kroger & Associates
    Oct, 2002
    - Sep, 2024

Experience

    • United States
    • Utilities
    • 200 - 300 Employee
    • Director Of Workforce Development
      • Apr 2016 - Present

      Established a three-year corporate talent development plan with an annual schedule • Serve as focal point for the design, development and implementation of all talent development initiatives including talent acquisition, onboarding, leadership and employee development, performance management, employee engagement strategies, succession planning and the talent review processes. • Serve as Dean of Gas South University. Ensure comprehensive educational curricula exist, robust training resources (classes, on-line learning tools, self-study materials, etc.) are offered, and effective training sessions held to develop both technical and behavioral skills. • Researched, selected and launched new LMS company wide in four months. • Serve as the subject matter expert and system administrator for company goals and performance reviews including training on expectations. • Responsible for the coordination, delivery, interpretation and reporting of employee engagement surveys; established and lead the company’s #1 Place to Work Team. • Lead a company wide talent development program targeting Top Talent and High Potential to accelerate their development. Show less

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Director of Learning Development and Deployment
      • May 2014 - Apr 2016

      In this position, I was responsible for establishing short-term and long-term learning strategies to drive transformational solutions throughout the organization. By leading a team of learning professionals, I had a direct influence over the productivity, efficiency, and effectiveness of the performance of business units we support and its associates through the delivery of world-class capability solutions. I led and managed a team of Sr. Managers, Managers, Graphics, Multi-Media, Instructional Designers, and others as assigned to develop and execute learning & development and organizational capability solutions using established learning tools and processes. Specifically: • Responsible for establishing short-term and long-term learning strategies to drive transformational solutions within the North American Sales organization (~30,000 associates). • Led a team of skilled instructional designers, media developers and graphic designers. • Led L&D Operations team responsible for all LMS administration and execution for North America as well as L&D workforce management, reporting and evaluation strategy. • Directly influenced the productivity, efficiency, and effectiveness of business unit performance through the delivery of effective world-class capability solutions. • Oversaw the strategy and support of robust Sales onboarding programs (Pathway), differentiating capability needs and leadership development forums (Sales Leadership Academy). • Promoted emphasis on leading blended learning solutions that mix traditional classroom work with innovative eLearning, video, audio, self-paced and online delivery methods. • Facilitated select training classes to all audiences but specialize in professional development. • Led training development for new, critical systems affecting Sales associates (i.e. Pathway, Sales Force Automation, CAM, Customer Express, and TPM). • Directed use of innovative virtual learning platform for National and Regional Sales associates. Show less

    • VP of Training & Development and Quality Assurance
      • 2006 - 2014

      - With HR, designed employee competency and communication program to over 400 employees. - Led all organizational training needs, curriculum design, scheduling, facilitation and content management to all levels from new hires to executive management. - Provided ongoing training, guidance and leadership to 600+ employees generating up to 5,000 training hours annually or 5% of an FTE’s time. - Utilized multiple training delivery methods including traditional and true blended learning platforms such as classroom, online, role-based and video-conferencing. - Selected, launched and drove agency Learning Management System to act as training repository. - Designed, implemented and managed staff high potential development program. - Developed and maintained the agency’s QA Plan/Continuous Improvement Cycle with strategic and measurable objectives to produce superior service for up to 300,000 consumers annually. -Successfully managed two merger initiatives growing overall client base by 20%. -Created all communications related to policy changes, client feedback, and service audit results. - Directed the agency’s third-party accreditation process (COA) and BBB relationships. - Drove all client survey initiatives to over 250,000 clients annually with continually strong results. - Oversaw agency policy administration working closely with stakeholders, the CEO and Board. - Ran central reporting function producing all agency reports and dashboards. - Led and audited company Spanish-language initiatives promoting client and staff cultural needs. Vice President of Corporate Compliance 2012-2013 - Directed corporate compliance and governance duties minimizing agency risk and adhering to required state, federal, partner, vendor and organizational requirements and standards. - Responded to all state and federal compliance examinations with no significant findings. - Acted as internal chair for both the Board of Directors’ Strategic Planning and Audit Committees. Show less

    • United States
    • Printing Services
    • Facilitator in Atlanta
      • 2006 - 2006

      Became certified to teach various Covey classes including 5 Choices. Became certified to teach various Covey classes including 5 Choices.

    • VP of Education/ Training & Development
      • 1993 - 2005

      While at MBNA, I performed many duties from call center management to Quality Assurance and Training & Development. However, my commonality was always to execute flawlessly by engaging and inspiring employees while utilizing strong, strategic and tactical principles to project management initiatives. As a result, I successfully directed and often facilitated training classes for all levels through Vice-Chair level. By be able to link organizational feedback into training initiatives, I was able to provide a holistic picture to management regarding the company's true culture which enabled them to make better, more cost-effective, yet productive business decisions to better fulfill the bank's mission. - Responsible for overall training plan for two regions comprised of over 5,000 employees. - Provided training to 9,000+ employees in three regions generating over 54,000 education hours. - Achieved 18% growth in total people educated despite a reduction in staff by 33%. - Experienced a 12% cost savings due to creating efficiencies and innovative marketing. - Produced blended learning environments to include self-paced, online, and distance learning applications experiencing efficiencies in time, cost of delivery, and the transfer of learning. - Co-created and facilitated a high potential development program to over 300 people. - Designed and provided targeted diversity education to 750 people teaching staff to leverage differences to increase business efficiency, productivity, and profitability. - Developed and facilitated training events to over 2,200 managers and staff on topics such as Communication, Developing Others, Inclusion, Listening Skills, and Managing Performance. - Managed an idea generation program to 1,000 people with a success rate of 64%. Show less

Education

  • Middlebury College
    Master of Arts (M.A.), French Language and Literature
    1989 - 1990
  • University of Maine
    Bachelor of Arts (B.A.) - Two Degrees, French Language and Literature & International Relations/ Political Science
    1984 - 1989
  • Universite de Paris X, Nanterre, Paris, France
    Study abroad towards Master's Degree, French Language and Literature
    1989 - 1990
  • McGill University
    Study abroad towards B.A. in International Relations/ Foreign Policy, International Relations and Foreign Affairs
    1988 - 1989
  • La Sorbonne, Paris, France
    Certificat, study abroad, French Language and Literature
    1986 - 1987

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