Tim Shuttleworth
Delivery Practice Lead at Mav3rik- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
LinkedIn User
I’ve always thought of Tim much more as an inspiring mentor than my manager. Even before we started working directly together, Tim was always interested in helping me grow as an employee and as a person. I was able to shift and take my own career to the next level thanks to his help and guidance. On top of technical skills and knowledge that come with his many years of experience with the Salesforce.com platform, he has a natural gift for listening and sympathising with stakeholders’ frustrations and pain points. Combined with his analytical ability to translate this into the big picture of global business processes within an organisation, that surely makes Tim a ‘unicorn’ product or platform manager.
Richard Thomas
Tim is one of those individuals who deeply cares about his team and every piece of work and direction comes from that centre of care. In a world where businesses drive for results (whether that be project based or purely financial), Tim understands and practices the principle that you cannot just produce without nurturing and developing the individuals capacity and knowledge to produce first, which is why Tim is a natural leader. Having members of my own client success teams move into and transform within Tim’s team, has allowed me to see how Tim challenges each individual to grow and develop both their intrinsic business and personal skills, through building self-awareness and creating an accountable environment. It’s been a real pleasure working with Tim over the last few years and any business will be much stronger and richer for having Tim in their team.
LinkedIn User
I’ve always thought of Tim much more as an inspiring mentor than my manager. Even before we started working directly together, Tim was always interested in helping me grow as an employee and as a person. I was able to shift and take my own career to the next level thanks to his help and guidance. On top of technical skills and knowledge that come with his many years of experience with the Salesforce.com platform, he has a natural gift for listening and sympathising with stakeholders’ frustrations and pain points. Combined with his analytical ability to translate this into the big picture of global business processes within an organisation, that surely makes Tim a ‘unicorn’ product or platform manager.
Richard Thomas
Tim is one of those individuals who deeply cares about his team and every piece of work and direction comes from that centre of care. In a world where businesses drive for results (whether that be project based or purely financial), Tim understands and practices the principle that you cannot just produce without nurturing and developing the individuals capacity and knowledge to produce first, which is why Tim is a natural leader. Having members of my own client success teams move into and transform within Tim’s team, has allowed me to see how Tim challenges each individual to grow and develop both their intrinsic business and personal skills, through building self-awareness and creating an accountable environment. It’s been a real pleasure working with Tim over the last few years and any business will be much stronger and richer for having Tim in their team.
LinkedIn User
I’ve always thought of Tim much more as an inspiring mentor than my manager. Even before we started working directly together, Tim was always interested in helping me grow as an employee and as a person. I was able to shift and take my own career to the next level thanks to his help and guidance. On top of technical skills and knowledge that come with his many years of experience with the Salesforce.com platform, he has a natural gift for listening and sympathising with stakeholders’ frustrations and pain points. Combined with his analytical ability to translate this into the big picture of global business processes within an organisation, that surely makes Tim a ‘unicorn’ product or platform manager.
Richard Thomas
Tim is one of those individuals who deeply cares about his team and every piece of work and direction comes from that centre of care. In a world where businesses drive for results (whether that be project based or purely financial), Tim understands and practices the principle that you cannot just produce without nurturing and developing the individuals capacity and knowledge to produce first, which is why Tim is a natural leader. Having members of my own client success teams move into and transform within Tim’s team, has allowed me to see how Tim challenges each individual to grow and develop both their intrinsic business and personal skills, through building self-awareness and creating an accountable environment. It’s been a real pleasure working with Tim over the last few years and any business will be much stronger and richer for having Tim in their team.
LinkedIn User
I’ve always thought of Tim much more as an inspiring mentor than my manager. Even before we started working directly together, Tim was always interested in helping me grow as an employee and as a person. I was able to shift and take my own career to the next level thanks to his help and guidance. On top of technical skills and knowledge that come with his many years of experience with the Salesforce.com platform, he has a natural gift for listening and sympathising with stakeholders’ frustrations and pain points. Combined with his analytical ability to translate this into the big picture of global business processes within an organisation, that surely makes Tim a ‘unicorn’ product or platform manager.
Richard Thomas
Tim is one of those individuals who deeply cares about his team and every piece of work and direction comes from that centre of care. In a world where businesses drive for results (whether that be project based or purely financial), Tim understands and practices the principle that you cannot just produce without nurturing and developing the individuals capacity and knowledge to produce first, which is why Tim is a natural leader. Having members of my own client success teams move into and transform within Tim’s team, has allowed me to see how Tim challenges each individual to grow and develop both their intrinsic business and personal skills, through building self-awareness and creating an accountable environment. It’s been a real pleasure working with Tim over the last few years and any business will be much stronger and richer for having Tim in their team.
Credentials
-
How to Make Strategic Thinking a Habit
LinkedInSep, 2020- Nov, 2024 -
Essentials of Product Management
BrainmatesApr, 2020- Nov, 2024 -
Salesforce Certified Administrator (SCA)
SalesforceJan, 2021- Nov, 2024
Experience
-
Mav3rik
-
Australia
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Delivery Practice Lead
-
Jun 2022 - Present
-
-
Delivery Lead
-
Jan 2022 - Jun 2022
-
-
-
Argo Logic
-
Australia
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Functional Consultant
-
May 2021 - Dec 2021
-
-
-
Tquila ANZ
-
Australia
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Functional Consultant
-
Nov 2020 - May 2021
-
-
-
Brainmates
-
Australia
-
Business Consulting and Services
-
1 - 100 Employee
-
Senior Consultant
-
Feb 2020 - Nov 2020
-
-
-
Leading the Product
-
Australia
-
Education Management
-
Livestream Producer
-
Sep 2020 - Sep 2020
-
-
-
Connections Group
-
Australia
-
Leisure, Travel & Tourism
-
1 - 100 Employee
-
Head of Client Experience
-
Jan 2019 - Nov 2019
-
-
Salesforce Platform Manager
-
Jun 2018 - Nov 2019
-
-
-
Ansarada
-
Australia
-
IT Services and IT Consulting
-
100 - 200 Employee
-
Product Manager Salesforce
-
Nov 2015 - May 2018
-
-
System Administrator
-
Apr 2015 - Nov 2015
-
-
-
AllRound Access
-
Australia
-
Construction
-
1 - 100 Employee
-
Business Systems Analyst (Contract)
-
Feb 2014 - Dec 2014
Analysis and implementation of Business Systems, Processes and Procedures (SalesForce) Analysis and implementation of Business Systems, Processes and Procedures (SalesForce)
-
-
-
Cloud Coach
-
United States
-
Software Development
-
1 - 100 Employee
-
QA Analyst (Contract)
-
Oct 2013 - Feb 2014
Cloud Coach Enterprise is a powerful, extensible and scalable portfolio, project, resource and time management solution that gives you unprecedented control over your project delivery. It is built on the Force.com platform it encompasses everything that you love about Salesforce CRM, but now for Project Management. Cloud Coach Enterprise enables your organization to create an end-to-end view of your customer engagement from sales cycle through final delivery, tracking key business metrics along the way giving you the control, to make grow your business. Show less
-
-
-
CTO Group (Australia)
-
Sydney, Australia
-
Technology Consultant
-
Sep 2013 - Feb 2014
CTO Group is an independent consulting company providing a range of quality and agile Information and Communication Technology (ICT) business solutions using industry standards and enabling technologies. Established in 2010, we offer a diverse range of specialised skills in three key areas: Strategic Consulting and Advisory services Project services Specialist Support services. CTO Group is an independent consulting company providing a range of quality and agile Information and Communication Technology (ICT) business solutions using industry standards and enabling technologies. Established in 2010, we offer a diverse range of specialised skills in three key areas: Strategic Consulting and Advisory services Project services Specialist Support services.
-
-
-
-
National Operations Manager
-
Nov 2010 - Aug 2013
BigAir owns and operates Australia's largest metropolitan fixed WiMAX* broadband network. * Provide Monthly Operations Board Reporting. * Establishment of departments and defined roles within Operations. * Implementation of process and procedure throughout Operations. * Created and monitored KPI's for Operations team members. * Project Managed rollout and maintenance of first OH&S system for business. * Integrated staff from acquisitions into company culture, process and procedure. * Maintained Service Delivery, Network Operations, Support and Billing customer facing documentation. * Designed and Project Managed Sales and Operations business requirements workflow into a new CRM/MIS (SalesForce). Continued Administration of CRM/MIS. * Negotiated Licence agreements with base station and customer sites. * Served and negotiated Low Impact Facilities Notices. * Attend regular channel partner meetings to discuss process improvements. * Part of Project Team to integrate acquired networks and basestations. * Periodically processed facilities access requests and field staff resourcing. * Provide ongoing staff mentoring. Show less
-
-
-
WIN Corporation Pty Ltd
-
Australia
-
Broadcast Media Production and Distribution
-
1 - 100 Employee
-
Project Manager/CRM Systems Manager
-
2005 - Nov 2010
Project Managed all software development which includes 2 in house and 6 external developers. Part of team that built Pay TV division from ground up. Project Managed all software development which includes 2 in house and 6 external developers. Part of team that built Pay TV division from ground up.
-
-
-
-
Customer Services Manager
-
2004 - 2005
Hired to re-invent Help Desk and clean up business processes and procedures for company sale. Hired to re-invent Help Desk and clean up business processes and procedures for company sale.
-
-
-
TTEC
-
United States
-
Outsourcing and Offshoring Consulting
-
700 & Above Employee
-
Operations Analyst - Telstra Broadband
-
2002 - 2004
Part of a team of analysts to resource, monitor, report and manage the 800 seat Contact Centre for Telstra Bigpond Broadband. Part of a team of analysts to resource, monitor, report and manage the 800 seat Contact Centre for Telstra Bigpond Broadband.
-
-
-
UUNET
-
Technology, Information and Internet
-
1 - 100 Employee
-
Customer Services Manager
-
1998 - 2000
Built Corporate Call Centre from scratch. Expanded services to a follow the clock scenario with 7 different language skills. Built Corporate Call Centre from scratch. Expanded services to a follow the clock scenario with 7 different language skills.
-
-
-
OzEmail
-
Technology, Information and Internet
-
Systems Administration
-
1997 - 1998
Solaris and BSD Unix Solaris and BSD Unix
-
-
-
-
Systems Adminstrator
-
1996 - 1997
Cisco, Bay Cisco, Bay
-
-
Education
-
2020 - 2020
Brainmates
Essentials of Product Management -
2016 - 2016
Brainmates
Essentials of Product Management, Product Management -
2015 - 2015
TalentForce Academy
Certifcation, SalesForce -
2013 - 2013
APMG International
Prince2 Foundation Certified, Project Management -
Trailhead by Salesforce
-
Trailhead by Salesforce
Community
