Tim Sanderson

Support Team Lead at Opus Interactive, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Oregon Metropolitan Area, US

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5.0

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Doug Browning

I meet a lot of IT people in my 25 years in the industry. Tim is one of the best I have ever worked with. Knows his stuff and has the tenacity to stick with it till it's fixed.

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Credentials

  • Poject+
    CompTIA
    Jan, 2015
    - Oct, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Support Team Lead
      • Jan 2021 - Present

    • System Administrator
      • Feb 2020 - Present

    • IT Support Specialist
      • Dec 2018 - Feb 2020

    • Systems Administrator
      • Sep 2013 - Sep 2018

      Project manager for several large software deploymentsManage SAN, cloud and backup infrastructureSupport Network, Software and Telecom systems Project manager for several large software deploymentsManage SAN, cloud and backup infrastructureSupport Network, Software and Telecom systems

    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Systems Technician
      • Feb 2011 - Jul 2013

      ● Provide Tier 2 and 3 desktop support● Manage inventory and call ticketing● Support Network, Software and Telecom systems ● Provide Tier 2 and 3 desktop support● Manage inventory and call ticketing● Support Network, Software and Telecom systems

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • PC Technician
      • Jun 2010 - Feb 2011

      ● Repair and service PC workstations and servers● Support network users with connectivity issues● Provide sales service to end users ● Repair and service PC workstations and servers● Support network users with connectivity issues● Provide sales service to end users

    • Retail
    • 700 & Above Employee
    • Shift Manager
      • Jul 2006 - Jul 2010

      ● Assigned duties for, supervise, and train staff ● Assigned duties for, supervise, and train staff

    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Network Engineer Intern
      • Jan 2010 - Jun 2010

      ● Implemented and document network security procedures● Configured and update Cisco IOS software● Upgraded network equipment ● Implemented and document network security procedures● Configured and update Cisco IOS software● Upgraded network equipment

    • Owner/ Lead Technician
      • Sep 2002 - Jul 2005

      ● Implemented small business networks ● Managed business operations ● Implemented small business networks ● Managed business operations

    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Technical Support Supervisor
      • Aug 2001 - Sep 2002

      ● Provided technical support for internet connectivity● Supervised up to 20 technicians ● Provided technical support for internet connectivity● Supervised up to 20 technicians

    • Technical Support Supervisor
      • Mar 1999 - Sep 2001

      ● Supervised up to 10 technicians● Provided support for internet, web hosting, and mail services ● Supervised up to 10 technicians● Provided support for internet, web hosting, and mail services

Education

  • Western Governors University
    Bachelor's degree, IT Management
    2013 - 2015
  • Yakima Valley Community College
    Associate's degree, Network and System Administration/Administrator
    2007 - 2010

Community

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