Experience

Aerospace Welding

• Airlines and Aviation
• 1 - 100 Employee

• Director of Sales and Marketing

  • Sep 2015 - Present

  Sales Management Process ImprovementDigital and Website MarketingMarketing & Sales OptimizationInventory Management Sales Management Process ImprovementDigital and Website MarketingMarketing & Sales OptimizationInventory Management



General Motors

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• District Manager Aftersales

  • Sep 2011 - May 2015

  Dealer representative and Zone Subject Matter Expert on parts distribution systems and processes. Liaison between Customer Assistance Center and service management teams. Worked closely with cross-functional teams on yearly business plan. Lead facilitator on service lane sales process implementation and sustainment project. * Exceeded 2014 sales objective of $51.7M by 6.72%* Exceeded 2013 sales objective of $45.9M by 6.18%* Achieved #1 sales volume district in NCR 2013 & 2014* Facilitated business plan meetings with dealer management teams* Developed good-better-best pricing strategies for quick service product categories* Provided product and sales process training to service management teams* Managed all customer assistance activities in district* Provided financial analysis on department performance and made recommendations for improvement* Developed and implemented monthly sales blitzes on key product categories resulting in an average of an additional $20,000 incremental sales per month* Executed divisional brand elements across all departments* Managed and trained cross-functional teams on customer retention tool and data* Mentored and coached new employees during on-boarding process

• District Parts Manager

  • Nov 2004 - Sep 2011

  District contact for dealer management teams and responsible for $36M per year in sales. Worked with cross-functional teams on yearly business plans and provided monthly financial analysis for departmental performance improvement. * Consistently exceeded yearly sales objective* Successfully executed divisional brand elements across all departments* Developed and managed monthly marketing strategies for sales blitzes on key product categories* Collaborated with management teams on service marketing and promotional strategies * Conducted product sales and technical training on quick service category lines* Liaison between dealer management teams and parts distribution centers for product issues* Administered district contests to drive competitive and fun environment while achieving sales goals

• District Parts Manager

  • Jan 1999 - Nov 2004

  Direct contact field representative and responsible for over 30 dealerships and $26M in yearly sales. Worked closely with fixed operations management teams on business development.*Execute national marketing plan for key product lines (brake parts, powertrain components, collision, and chemicals) * Successfully launched GM "On a Roll"​ tire program* Established initial tire orders and subsequent stocking levels * Consulted Parts Manager on inventory performance and made recommendations on improving performance* Implemented and managed Goodwrench Quick Lube Plus initiative and consulted service management teams on performance improvement* Provided monthly inventory analysis and made recommendations on improving KPI's* Provided training on new parts order system (RIM - retail inventory management)* Developed and managed secondary distribution network for powertrain components

• District Parts Manager

  • Jul 1998 - Jan 1999

  District contact and Subject Matter Expert on GM Parts Policy and Procedures dealer management teams and responsible for $27M per year sales. Responsible for selling parts marketing programs and consulted parts managers on inventory management. Resolve parts backorder issues and worked with service departments on growing the customer pay segment of their business. Responsible for training parts managers on GM part policies and procedures* Consistently exceeded sales objectives* Developed initial tire orders based on new and used vehicle 5 year sales volume* Facilitated business development meetings with cross-functional teams* Trained Parts Managers on inventory management KPI's* Performed monthly analysis on inventory performance and made recommendations on improvement* Developed and managed secondary distribution network for powertrain components resulting in double digit sales growth for three consecutive years* Provided training at monthly parts club meetings on policy and procedures and GM Parts Systems



King Par, LLC

• Sporting Goods Manufacturing
• 1 - 100 Employee

• Retail Sales Manager

  • Mar 1993 - Apr 1997

  Sales Manager for 25,000 sq ft retail golf equipment facility. * Responsible for leading and professionally developing a sales team of 18 individuals * Accomplished double digit sales growth 4 straight years* Collaborate with advertising agency on radio, television and print media creative* Developed training for front counter customer facing associates* Responsible for developing monthly sales contest to foster an environment of competition and fun * Develop strong business relationships with manufacturer representatives

• Retail Sale Consultant

  • Feb 1990 - Mar 1993

  Responsible for providing customer with golf equipment solutions base on ability and desire to improve. Assisted Sales Manager with merchandising retail showroom floor and tracking sales trends. Demonstrated consistent sales performance while building life long relationships with customer base. Developed ability to train new hires and present current promotions during monthly sales meeting.