Experience

FACTORY TEA BAR, INC.
• United States
• Restaurants
• 1 - 100 Employee
• Marketing Specialist

  • Aug 2020 - Present


California Department of Industrial Relations

• United States
• Government Administration
• 300 - 400 Employee

• Office Technician

  • Mar 2019 - Aug 2020

  • Process legal mails for labor-related applications and claims • Assist Public Information Duty • Process legal documentation for conferences and hearings • Process legal mails for labor-related applications and claims • Assist Public Information Duty • Process legal documentation for conferences and hearings



City of Los Angeles

• United States
• Government Administration
• 700 & Above Employee

• Administrative Intern

  • Jan 2018 - Feb 2019

  • Assist and handle requested contract purchase orders, encumbrances and payments on FMS program daily • Develop and establish processes to eliminate duplicate work orders, purchase orders and contractor work • Answer phone calls and assist vendors’ requests for information • Assist and handle requested contract purchase orders, encumbrances and payments on FMS program daily • Develop and establish processes to eliminate duplicate work orders, purchase orders and contractor work • Answer phone calls and assist vendors’ requests for information

• Cashier

  • Dec 2016 - Dec 2017

  • Interacted with customers to ensure satisfaction and increased sales by 30% • Operated the cash register and handled cash transactions with customers • Issued receipts, refunds, change of tickets • Interacted with customers to ensure satisfaction and increased sales by 30% • Operated the cash register and handled cash transactions with customers • Issued receipts, refunds, change of tickets



Cali Travel

• Colombia
• Travel Arrangements
• 1 - 100 Employee

• Travel Associate

  • Jun 2014 - Jun 2015

  • Cooperated with clients to determine their needs and directed them to appropriate destination • Booked transportations, made hotel reservations and collected payments • Reconciled approximately $20,000 in cash daily • Cooperated with clients to determine their needs and directed them to appropriate destination • Booked transportations, made hotel reservations and collected payments • Reconciled approximately $20,000 in cash daily



Saigon Times Newspaper

• Office Assistant

  • Jun 2012 - Jun 2013

  • Answered and directed 30+ calls daily with professionalism and courtesy • Maintained records regarding advertisement and inventory • Assisted with technical problems as needed • Answered and directed 30+ calls daily with professionalism and courtesy • Maintained records regarding advertisement and inventory • Assisted with technical problems as needed