Experience

Network Controls & Electric LLC

• United States
• Construction
• 1 - 100 Employee

• Technician II

  • Feb 2016 - Present

  -Lead technician for break/fix contract (BMW) -Provide 24/7 on call technical support for high and critical incidents affecting production -Installation and termination of Cat6, Cat6a, Cat7 cable -Communicate with non technical users regarding network connectivity -Copper cable testing -AP Installation -Switch optimization -Maintain quality and capacity data for 270+ network closets using Smartsheet -Proxy for IT service management incident queue using BMC Remedy -Familiar with Configuration Management Database (CMDB - FNT Command) -Coordinate with technology groups for incident resolution -Maintain SLA based on customer determined prioritization Show less



Network Cabling Systems, Inc

• United States
• Computer Networking Products

• Structured Cabling Technician

  • May 2011 - Jan 2016

  -Copper cable installation and termination(Cat6, Cat6a) -Fiber Optic cable installation and splicing -Lift operation -Experience with Corning, Leviton, Ortronics, Systimax, Panduit, Tyco, Hellerman -Copper cable installation and termination(Cat6, Cat6a) -Fiber Optic cable installation and splicing -Lift operation -Experience with Corning, Leviton, Ortronics, Systimax, Panduit, Tyco, Hellerman